Client Relations Advocate – Community Vet Clinic

Louisiana Society for the Prevention of Cruelty; Algiers (LA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401K match

PTO and paid holidays

Job summary

Louisiana SPCA is seeking a Community Clinic Client Relations Associate in New Orleans. The role focuses on exceptional customer service, appointment scheduling, payments, and data entry to keep the clinic running smoothly for both clients and their pets.

The ideal candidate is organized, resilient, and capable of handling fast-paced environments. Bilingual Spanish skills are a plus; shift pattern includes four 10-hour days with some weekend work.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• Spanish language skills a plus.

Responsibilities

• Greet clients and set appointments.
• Process payments and perform data entry.
• Handle end-of-day reconciliation and record-keeping.
• Educate clients on LASPCA programs and services.
• Maintain confidentiality and compassion when dealing with animals and clients.

Skills

Customer service

Organizational skills

Active listening

Conflict resolution

Detail oriented

Self-awareness/feedback

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Louisiana SPCA is seeking a Community Clinic Client Relations Associate in New Orleans. The role focuses on exceptional customer service, appointment scheduling, payments, and data entry to keep the clinic running smoothly for both clients and their pets.

The ideal candidate is organized, resilient, and capable of handling fast-paced environments. Bilingual Spanish skills are a plus; shift pattern includes four 10-hour days with some weekend work.