Client Records & DMV Compliance Specialist

Express Employment Professionals - Cincinnati East; Yuba City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a detail-oriented administrative professional to support a DUI program. Responsibilities include maintaining client records, processing DMV documentation, managing program transfers, and assisting the DUI Program Director and participants with administrative tasks.

The role requires strong data entry, Excel proficiency, and bilingual English/Spanish abilities.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Enter client records and maintain scheduling, enrollments, and reinstatements.
• Calculate termination fees based on attendance and program requirements.
• Issue enrollment and completion certificates.
• Process reinstatements and determine applicable fees and activities.
• Maintain DMV forms inventory and monthly reports for voided forms.
• Maintain transfer logs and provide information to courts and other programs.
• Assist receptionist and provide backup support as needed.
• Enter payments and update daily cash receipts journal in Excel.
• Maintain and update the court tracking system.
• Review accounts for past-due balances and prepare correspondence as needed.
• Assist clients by phone and in person with DUI program questions.
• Conduct internal audits for accuracy and compliance.
• Conduct UA testing per program procedures.
• Maintain confidentiality and represent the organization professionally.
• Perform other administrative duties as assigned.

Skills

Data entry

Attention to detail

Organizational skills

Communication skills

Customer service

Bilingual English/Spanish

Independent work

Education

High school diploma

Tools

Microsoft Office

Excel

Job description

Express Employment Professionals - Cincinnati East is seeking a detail-oriented administrative professional to support a DUI program. Responsibilities include maintaining client records, processing DMV documentation, managing program transfers, and assisting the DUI Program Director and participants with administrative tasks.

The role requires strong data entry, Excel proficiency, and bilingual English/Spanish abilities.