Client Project Manager

Unisys; Philadelphia (Philadelphia County); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Comprehensive healthcare

Learning opportunities

Job summary

Unisys in Philadelphia seeks a senior program leader to manage complex client engagements, aligning executive priorities with delivery, service, and solution teams to achieve outcomes.

You will establish governance, budgets, risk controls, and clear decision rights, lead multi‑team delivery across workstreams, and partner with account leadership to grow value for the client.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 8+ years leading complex, customer-facing projects, programs, or service delivery initiatives.
• Experience with senior client leaders and internal executives.
• Strong executive communication, governance, financial management, risk, change, quality, and delivery capabilities.
• Demonstrated commercial acumen including scope management and contracts.
• Proven ability to lead through influence in a matrixed environment.

Responsibilities

• Build trusted relationships with senior client leaders and sponsors.
• Serve as senior connector between client priorities and Unisys teams.
• Lead sponsor and governance discussions on priorities, performance, risks, and decisions.
• Translate delivery, technical, and commercial information into business implications and options.
• Anticipate client needs and communicate with credibility and transparency.
• Lead complex projects from initiation through closure and governance.
• Establish governance, reporting cadence, change control, escalation paths.
• Manage multi-workstream plans with accountability for commitments and outcomes.
• Monitor budgets, forecasts, risks, and financial performance with account leadership.
• Lead through influence across multiple functions and resources.

Skills

Executive communication

Governance

Financial management

Risk management

Change management

Quality management

Delivery capabilities

Analytical skills

Negotiation

Facilitation

Conflict resolution

Influence & leadership

Cross-functional collaboration

Strategic thinking

Education

Bachelor's degree

Master's degree or project/PM certification

Job description

What success looks like in this role:

Client Leadership & Executive Alignment

• Build trusted relationships with senior client leaders, executive sponsors, and key stakeholders.
• Serve as the senior connection between client priorities and Unisys account, delivery, service, and solution teams.
• Lead sponsor and governance discussions focused on priorities, performance, outcomes, risks, and decisions.
• Translate complex delivery, technical, operational, and commercial information into clear business implications, options, and recommendations.
• Anticipate client needs, address concerns early, and communicate with credibility, transparency, and sound judgment.

Program Delivery & Governance

• Lead complex projects and programs from initiation through implementation, transition, and closure.
• Establish governance, decision rights, reporting cadence, change control, escalation paths, and leadership forums.
• Manage integrated plans covering scope, milestones, resources, dependencies, financials, risks, quality, and client responsibilities.
• Coordinate multiple workstreams and teams while maintaining accountability for commitments, decisions, actions, and outcomes.
• Ensure changes to scope, requirements, or delivery expectations are evaluated, approved, documented, and reflected in program plans.

Performance, Risk & Commercial Management

• Drive delivery against approved scope, schedule, financial, quality, and business outcome expectations.
• Establish success criteria, assumptions, dependencies, acceptance requirements, and stakeholder responsibilities.
• Monitor performance, lead recovery planning, and challenge commitments that lack resources, validated assumptions, or credible plans.
• Maintain visibility into delivery, resource, dependency, commercial, supplier, and client risks; assign mitigation and contingency actions.
• Escalate material concerns promptly with business impact, options, recommendations, and decisions required.
• Understand applicable contracts, statements of work, pricing assumptions, acceptance requirements, and change-control processes.
• Monitor budgets, forecasts, utilization, revenue, margin, and financial risks, partnering with account leadership and finance to address variances.
• Lead through influence across account management, delivery, service, engineering, architecture, finance, sales, commercial, security, and operations.
• Clarify roles, responsibilities, dependencies, and decision points; align resources and priorities across workstreams.
• Create shared accountability, support timely problem-solving, and mentor project managers and delivery professionals.
• Identify unmet client needs and opportunities where Unisys capabilities may create additional value.
• Partner with account, sales, solution, and delivery leaders to qualify opportunities and support proposals, roadmaps, work orders, change requests, and executive presentations.
• Pursue growth responsibly, with clear client value, delivery capability, sponsorship, and commercial alignment.

You will be successful in this role if you have:

Required Qualifications

• Bachelor's degree or an equivalent combination of education and relevant professional experience.
• Eight or more years leading complex, customer-facing projects, programs, or service delivery initiatives involving multiple teams or workstreams.
• Experience working directly with senior client leaders, executive sponsors, and internal executives.
• Strong executive communication, presentation, planning, governance, financial management, risk, change, quality, and delivery capabilities.
• Demonstrated commercial and business acumen, including management of scope, contractual commitments, and financial considerations.
• Proven ability to lead through influence in a matrixed environment and resolve complex issues across organizational boundaries.
• Strong analytical, negotiation, facilitation, conflict-resolution, judgment, accountability, and composure under pressure.

Preferred Qualifications

• Master's degree, advanced relevant education, or a recognized project or program management certification.
• Experience with managed services, technology transformation, enterprise service delivery, multi-project portfolios, executive governance, commercial change management, or strategic client relationship development.

Leadership Competencies

• Executive presence
• Client focus
• Strategic thinking
• Commercial acumen
• Influence and collaboration
• Clear communication
• Accountability
• Risk leadership
• Relationship management
• Growth mindset

Measures of Success

• Strong client confidence, trusted executive relationships, and clear alignment between client priorities and Unisys execution.
• Predictable delivery against approved scope, schedule, financial, quality, and outcome commitments.
• Early identification and effective resolution of risks, dependencies, issues, and escalations.
• Decision-ready executive communication, effective governance, accountable follow-through, and disciplined commercial management.
• Continuous improvement in delivery and client experience, plus qualified opportunities that expand client value and the Unisys relationship.

Benefits

• Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

Equal Opportunity Employer

Our commitment to an inclusive and accessible workplace

Unisys is committed to creating an inclusive workplace where all individuals are treated with dignity and respect. We provide equal employment opportunities to qualified applicants and employees without regard to legally protected characteristics or status, in accordance with applicable laws.

We value diverse perspectives, experiences, and backgrounds and believe they strengthen our teams, our client relationships, and our ability to deliver meaningful business outcomes. Employment decisions are based on job-related qualifications, skills, experience, performance, and business needs.

Unisys is committed to providing reasonable accommodations to qualified individuals with disabilities and to supporting an accessible and inclusive recruiting and employment experience.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.