Client Performance & Reporting Specialist

Aspirion; Las Vegas (NV); Remote; USD 55,000 - 75,000; Full time

Job summary

Aspirion is seeking a Client Performance Coordinator to support client reporting, data management, and cross-functional collaboration across Operations, Client Success, and Revenue Cycle teams. You will help manage recurring deliverables, maintain documentation, and ensure timely, accurate client responses within a HIPAA-compliant framework.

Ideal candidates bring strong organizational skills, attention to detail, and 2+ years in healthcare revenue cycle or client services, with proficiency in

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 2+ years of experience in healthcare revenue cycle, client services, operations support, or related field.
• Experience supporting reporting, client deliverables, or operational workflows.
• Experience working in a metrics-driven, performance-focused environment.

Responsibilities

• Coordinate and complete recurring client reports, including acknowledgment, closure, reconciliation, and ad hoc requests.
• Prepare, validate, and distribute client-facing spreadsheets and supporting documentation.
• Maintain reporting schedules and ensure timely delivery of all client commitments.
• Assist with end-of-month reporting activities and data validation.
• Create and maintain payer escalation and rebill tracking spreadsheets, as needed.
• Review client systems to verify completion of requested actions and route accounts for appropriate follow-up, as needed.
• Support payment reviews and reconciliation activities.
• Partner with Operations, Client Success, Revenue Cycle teams, and other departments to gather information and complete client requests.
• Track incoming client requests and ensure timely completion and communication. Assist with onboarding activities, new business templates, client note maintenance, and documentation updates.
• Maintain current information and resources within internal knowledge management platforms.
• Identify opportunities to improve reporting processes, workflows, and client deliverables.
• Assist in analyzing trends and recurring client issues to support continuous improvement initiatives.
• Ensure all work products meet quality, accuracy, and compliance standards.
• Maintain HIPAA compliance and confidentiality requirements.
• Produce professional, accurate, and client-ready work products.
• Participate in team meetings, training, and special projects as assigned.

Skills

Strong organizational skills

Time management

Written and verbal communication

Collaboration Across teams

Attention to detail

Education

Bachelor’s degree preferred or equivalent experience

Tools

Excel

Job description

Aspirion is seeking a Client Performance Coordinator to support client reporting, data management, and cross-functional collaboration across Operations, Client Success, and Revenue Cycle teams. You will help manage recurring deliverables, maintain documentation, and ensure timely, accurate client responses within a HIPAA-compliant framework.

Ideal candidates bring strong organizational skills, attention to detail, and 2+ years in healthcare revenue cycle or client services, with proficiency in