Client Partner - Retail, CPG & Pharma (Fully Remote)

Knit; United States; Remote; USD 140,000 - 240,000; Full time

Benefits offered by this job

Commission & equity

401(k) match

Healthcare coverage (medical, dental,

Flexible time-off

Remote-first culture

Job summary

Knit is an AI-native research agency helping the world's iconic brands make confident decisions through deep customer understanding. The Client Partner will manage a portfolio of 10–20 enterprise accounts, leading renewals, upsells, and cross-sells, and act as a strategic advisor to senior insights leaders.

This remote-first role rewards a track record of selling $100K+ contracts and managing $1M+ relationships, with commission, equity options, and 401(k) matching.

Qualifications

• 7+ years in enterprise account management or strategic sales in the research and insights industry.
• Experience selling $100K+ contracts and managing $1M+ enterprise relationships.
• Proven track record of hitting growth, renewal, or NRR targets.

Responsibilities

• Own a portfolio of 10-20 enterprise accounts, leading renewals, upsells, and cross-sells.
• Act as a strategic advisor to senior insights leaders and lead commercial negotiations.
• Collaborate with Customer Success, Research, and Product to ensure client value.

Skills

Enterprise account management

Strategic sales

Negotiation

Client relationship management

Cross-functional collaboration

Job description

• Knit is an AI-native research agency helping iconic brands make confident decisions through deep customer understanding.
• This Client Partner role drives growth in Retail, CPG & Pharma by managing and expanding enterprise partnerships.

Responsibilities:

• Own a portfolio of 10-20 enterprise accounts, leading renewals, upsells, and cross-sells.
• Act as a strategic advisor to senior insights leaders and lead commercial negotiations.
• Collaborate with Customer Success, Research, and Product to ensure client value.

Who We're Looking For:

• 7+ years in enterprise account management or strategic sales in the research and insights industry.
• Experience selling $100K+ contracts and managing $1M+ enterprise relationships.
• Proven track record of hitting growth, renewal, or NRR targets.
• Competitive salary plus commission, equity options, and 401(k) match.
• Healthcare coverage with medical, dental, and vision.
• Flexible time-off and a remote-first culture.

Knit

Knit is an AI-native research agency helping the world's most iconic brands make confident decisions through deep customer understanding. The team of ~80 is US remote friendly with headquarters in NYC midtown, built with operating talent from Kantar, Ipsos, Deloitte, and unicorn startups.