Client Partner - OSS/BSS Solutions

Wenham Carter Group; United States; Remote; USD 70,000 - 85,000; Full time

Job summary

A leading global software vendor is seeking a Client Partner for OSS/BSS solutions. This remote role focuses on building and managing key customer relationships, driving upsell opportunities, and collaborating with various teams to exceed client expectations. The ideal candidate has over 10 years of experience in enterprise software and telecom, with a strong background in OSS/BSS and digital transformation initiatives. If you're a strategic relationship builder ready to make an impact, apply now for a confidential discussion.

Qualifications

• 10+ years in enterprise software and telecom.
• Experienced in OSS/BSS, Cloud, or digital transformation.

Responsibilities

• Own and grow key customer relationships across OSS/BSS.
• Drive upsell and cross-sell opportunities within existing accounts.
• Lead commercial discussions and develop strategic account plans.

Skills

Relationship Building

Strategic Planning

Persuasion

Results Focused

Job description

Client Partner – OSS/BSS Solutions | Remote US |

Are you a strategic relationship builder with a passion for driving value through long-term client partnerships? Looking to join a company where your voice is heard, your results matter, and internal barriers don’t slow you down?

We’re partnering with a leading global software vendor in the OSS/BSS space that powers digital transformation for Tier 1, 2, and 3 telecom operators and cable providers across North America. Our client remains entrepreneurial at their core – a flat, agile structure where your success is visible and you have access to C-Suite.

Why this company?

• A global player with start-up agility and enterprise-scale impact – without the layers of bureaucracy
• Massive investment in R&D across Digital BSS, Cloud, and 5G solutions
• Direct access to senior leadership – decisions are fast, accountability is real
• A meritocratic environment – results focused with exceptional opportunities for growth
• Strong track record with Tier 1, 2 & 3 operators and an expanding presence in North America

What you’ll do:

• Own and grow key customer relationships across OSS/BSS and adjacent digital domains
• Drive upsell and cross-sell opportunities within existing accounts, delivering long-term value
• Act as the trusted advisor and primary point of contact for senior stakeholders
• Lead commercial discussions, develop strategic account plans, and influence transformation roadmaps
• Collaborate across technical, delivery, and offshore teams to exceed customer expectations
• Travel across North America as needed (home base near an airport is a must)

Who you are:

• A seasoned relationship leader with 10+ years in enterprise software and telecom
• Experienced in OSS/BSS, Cloud, or digital transformation initiatives within telco environments
• Trusted by clients, persuasive with execs, and laser-focused on results
• Able to navigate complex organisations and close multi-million dollar programs
• Located in the US and open to travel

Apply now with your resume for a confidential discussion.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Sales, and Consulting

• Industries

  IT Services and IT Consulting, Telecommunications, and Software Development

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