Client Partner, Emerging Accounts - US Remote

Yelp USA; United States; Remote; USD 85,000 - 125,000; Full time

Job summary

Yelp USA is seeking an Emerging Accounts, Client Partner to manage and grow relationships within its existing multi-location client base. This remote role focuses on driving revenue by providing tailored advertising solutions and leveraging strong consultative skills, aiming to enhance clients' marketing efficacy. Ideal candidates should possess at least 4 years of experience in strategic sales, particularly within digital advertising, and demonstrate an ability to nurture client relationships to foster account growth.

Benefits

Full medical, vision, and dental coverage

15 days PTO, 7 wellness days, and 12 holidays

Up to 14 weeks of parental leave

Monthly wellness subsidy

401(k) retirement savings plan

Employee stock purchase plan

Professional development reimbursement

Qualifications

• 4+ years of strategic sales experience managing a book of business.
• Experience with multi-location clients.
• Proven revenue expansion skills.

Responsibilities

• Manage and grow assigned multi-location client book.
• Deliver tailored advertising solutions.
• Identify upsell opportunities.

Skills

Strategic sales experience

Performance-based digital advertising

Relationship mapping

Consultative solution selling

Analytical skills

Tools

Salesforce

Excel

Google Suite

Job description

Summary

Yelp’s mission is to connect people with great local businesses, and that starts with people like you. Yelp’s Emerging Accounts team partners with multi-location businesses (10–75 locations) to provide industry-leading digital advertising solutions. Yelp’s premium native search advertising products deliver strong ROI by helping clients connect with potential customers at the bottom of the purchase funnel. Our collaborative sales culture is where your individual contributions make a big impact on the businesses of our clients.

The Emerging Accounts, Client Partner role focuses on growing revenue within Yelp’s existing client base. You will manage a defined book of business and drive incremental growth by deepening relationships and expanding advertising investments. This is a remote, client-engagement sales role focused exclusively on existing relationships — not new business acquisition. You’ll work closely with your clients through virtual meetings, phone calls, and email to understand their goals, marketing strategies, and budgets, positioning Yelp as a vital part of their advertising mix.

Please note that while this role is a remote position, it is required that the candidate resides within the continental US.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What you'll do:

• Manage and grow an assigned book of multi-location clients who already use Yelp
• Map out client organizations, identify key decision-makers, and build strong relationships with multiple stakeholders
• Collaborate with agencies that represent your clients
• Partner closely with the Customer Success team and cross-functional groups to drive account growth
• Become an expert in your clients’ marketing strategies and budgets to maximize their investment with Yelp
• Create and deliver tailored advertising solutions that align with client goals
• Identify and secure upsell opportunities within existing accounts
• Develop strong, consultative client relationships that support ongoing collaboration
• Gather and share client feedback to help improve Yelp’s ad products and customer experience
• Track and accurately forecast revenue performance

What it takes to succeed:

• 4+ years of strategic sales experience managing and growing a book of business, ideally with midmarket and multi-location clients

• Strong background in performance-based digital advertising (CPC, ROI-driven products or preferred)

• Proven track record of expanding revenue within an assigned book, ideally managing $2M+ portfolios

• Experience working with multi-location organizations and tailoring solutions to a distributed footprint

• Comfortable with a high-activity, hands-on, and creative approach to driving account growth

• Skilled in strategic selling techniques, relationship mapping, and consultative solution selling

• Strong ability to analyze numbers, uncover insights, and craft compelling client narratives

• Confident presenting solutions to both individuals and mid-sized groups virtually

• Highly proficient in Salesforce, Excel and Google Suite products

What you'll get:

• Effective your first day: Full medical, vision, and dental coverage
• Mental health support and services via Modern Health
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Professional development reimbursement
• Work from home reimbursement
• The base salary is $85,000 plus performance based incentives (uncapped commission)

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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