Client Partner: Campaigns & Partnerships Lead

New Ground; West Hollywood (CA); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

401K match program

4 weeks paid annual vacation

Job summary

New Ground is seeking a Client Partner to own planning and delivery across a portfolio of accounts, from ideation through execution across content, social, influencer, PR, and partnerships.

You will report to two Senior Client Partners, oversee defined tasks, and be the day-to-day client contact, ensuring accurate communication and proactive updates. The role grows with performance in a dynamic agency environment.

Qualifications

• 3 to 4 years of experience in an agency, start-up, or brand environment across social, influencer, PR, or content.
• Strong written and verbal communication with clients.
• Proven ability to manage multiple workstreams and stakeholders.

Responsibilities

• Lead planning and delivery of defined tasks, workstreams, and projects across accounts from start to finish, under guidance of Senior Client Partners.
• Manage workload across two Senior Client Partners and flag capacity early.
• Act as day-to-day client contact and present updates in client WIPs.
• Contribute to client strategy and ideation for social content, campaigns, and partnerships.
• Foster media and PR relationships to support campaign delivery and brand strategies.
• Grow and maintain the New Ground creator database and identify suitable content creators.
• Build and present weekly, monthly, and post-campaign reports with clear insights and recommendations.
• Manage timelines, trackers, and meeting notes; ensure actions are followed through.
• Oversee project spend and invoicing; flag risks early.
• Support Junior Client Partners and interns on tasks within workstreams.
• Stay ahead of social, content, culture, and industry trends and bring ideas to accounts.
• Support leadership across new business, pitch prep, and client strategy.
• Assist wider team with agency activities to ensure client and agency success.

Skills

Attention to detail

Stakeholder management

Client communication

Project management

Influencer partnerships

Social media savvy

Creative thinking

Autonomous work

Content marketing interest

Team collaboration

Tools

Google Suite

Canva

CapCut

Adobe

Job description

New Ground is seeking a Client Partner to own planning and delivery across a portfolio of accounts, from ideation through execution across content, social, influencer, PR, and partnerships.

You will report to two Senior Client Partners, oversee defined tasks, and be the day-to-day client contact, ensuring accurate communication and proactive updates. The role grows with performance in a dynamic agency environment.