Client Partner

Virtusa; Piscataway Township (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

Virtusa seeks a Client Partner to drive new business development within established banking clients and to expand and nurture existing relationships. The role requires identifying stakeholders, building a robust pipeline, and positioning Virtusa as a strategic IT partner to deliver innovative banking IT solutions.

You will manage overall client relationships, ensuring high-quality work and customer satisfaction, while leveraging insights into banking trends to forecast needs and propose

Qualifications

• 10+ years of experience in a client facing or sales role in IT professional services, banking software or management consulting.
• Experience managing quarterly revenue targets and pipeline, leading the sales process from initial meeting to proposal and closing.
• Experience with a global service delivery model.
• Proven track record in client business development, sales, and relationship management.
• Past experience managing a large revenue client (P&L including reporting and metrics).
• Banking and/or insurance domain expertise.
• Strong background in a project environment and application development.
• Solid understanding of banking industry trends.

Responsibilities

• Drive new business development efforts in new lines of business within established banking clients.
• Enhance and broaden relationships in existing clients.
• Identify, map and prospect new stakeholders and leverage sales-driven processes to build pipeline.
• Establish and build trust by understanding client business goals.
• Position Virtusa as a strategic IT partner and identify avenues to implement IT solutions.
• Direct and manage the overall client relationship including work quality and customer satisfaction.

Skills

Client facing

Sales experience

Relationship management

Banking domain expertise

Project oriented

Industry analytics knowledge

Education

Bachelor’s Degree

Job description

• Primary responsibility to drive new business development efforts in new LOBs within established BANKING clients.
• Enhance and broaden the relationship in existing clients.
• Experience identifying, mapping and prospecting new stakeholders and leveraging sales driven process to build pipeline.
• Establishing and building "trust" and leveraging client context by understanding client's overall business goals.
• Positioning Virtusa as a Strategic IT partner and identifying avenues for Virtusa to implement IT solutions.
• Directing and managing the overall client relationship to include work quality and customer satisfaction.

Job Requirements

Client Partner

Responsibilities

• Primary responsibility to drive new business development efforts in new LOBs within established BANKING clients.
• Enhance and broaden the relationship in existing clients.
• Experience identifying, mapping and prospecting new stakeholders and leveraging sales driven process to build pipeline.
• Establishing and building "trust" and leveraging client context by understanding client's overall business goals.
• Positioning Virtusa as a Strategic IT partner and identifying avenues for Virtusa to implement IT solutions.
• Directing and managing the overall client relationship to include work quality and customer satisfaction.

Qualifications

• A minimum of 10+ years of experience in a client facing role or sales role in the IT professional services, BANKING software or management consulting firm.
• Experience managing quarterly revenue targets and pipeline management, leading the sales process from initial customer meeting through to proposal and contract closing.
• Experience with the global service delivery model.
• Proven track record in client business development, sales, and relationship management.
• Past experience managing a large revenue client (P&L including reporting and metric assessment for the account)
• Possess BANKING and/or insurance domain expertise.
• Have a strong background in a project environment and application development.
• Strong understanding and knowledge of and impact of BANKING industry trends.
• Bachelor’s Degree.
• Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
• Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
• Specialized knowledge of industry analytics and is able to use trends to forecast and provide inputs within the organization to come up with right solutions