Account Manager - Banking & Financial Services

Virtusa; Pittsburgh (Allegheny County); On-site; USD 120,000 - 170,000; Full time

Job summary

Virtusa Corporation in Pittsburgh is seeking a Client Partner to develop, manage, and execute strategic account management practices for the organization's Top-20 accounts. The ideal candidate will nurture key client relationships, ensure satisfaction, and drive business growth within IT services for Banking and Financial Services.

Responsibilities include leading account plans, pursuing growth opportunities, owning the end-to-end sales process, and collaborating with internal teams to deliver

Qualifications

• Experience in Banking and Financial services industry.
• Based in Pittsburgh, PA and willing to be onsite 3 days a week.
• Proven ability to interact with CXO level leadership and manage large deals.

Responsibilities

• Develop and execute account plans to achieve sales targets.
• Identify and pursue opportunities for account growth.
• Own end-to-end sales process for identified opportunities.
• Build and maintain strong, long-lasting client relationships.
• Engage and manage clients at senior technology and business levels.
• Collaborate with internal teams to deliver effective solutions.
• Negotiate terms while meeting company objectives.
• Support marketing in crafting effective customer experiences.
• Conduct regular client reviews and feedback sessions.

Skills

Client services experience

Banking & financial services

CXO engagement

Relationship management

Onsite/onshore delivery

Strong communication

Job description

Company Background

Virtusa Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in banking and financial services, insurance, healthcare/life sciences, and telecommunications, technology, and media.

Company Background

Virtusa Corporation is a leading worldwide provider of digital transformation services that accelerates business outcomes for Global 2000 businesses in banking and financial services, insurance, healthcare/life sciences, and telecommunications, technology, and media.

With over 30,000 people and over 50 offices worldwide, we harness our deep design and engineering heritage to help global organizations tackle their toughest technology challenges. We help our clients identify strengths, uncover opportunities, and accelerate their path to digital transformation using our Digital Transformation Studios (DTS).

We blend unique perspectives and proven expertise across consulting, design, and engineering disciplines. We challenge convention, and one another, to create compelling experiences that delight users and transform business. We have a passion for trying new ideas. And a rapid process to bring them to life. Whether it's the digital enterprise, mobile wallet, the IoT or virtual reality, we're investing, experimenting, tinkering and hardening the technology that sets the pace in an ever-changing world. Through a proven platforming methodology, domain expertise and technology innovation, we deliver growth through differentiated solutions.

We bring best in class digital engineering services to every engagement, with deep expertise in digital strategy and design; customer experience; analytics; mobile; cognitive/AI; full stack engineering, microservices, IoT; and cloud services.

For more information, please visit http://www.virtusa.com/

Summary Of Position

The Client Partner supports the business through the development, management, and execution of strategic and tactical account management practices of the organization’s Top-20 strategic account(s). The ideal candidate will be responsible for managing and growing key client relationships, ensuring client satisfaction, and driving business growth. This role requires a deep understanding of IT services and Banking industry, exceptional communication skills, and a proven track record in client relationship management.

Responsibilities

• Develop and execute account plans to achieve sales targets and objectives.
• Identify and pursue opportunities for account growth.
• Own End to end sales process for identified opportunity pursuits; Facilitate proposal management activities.
• Build and maintain strong, long-lasting client relationships.
• Engage and manage clients at appropriate levels, including senior technology and business executives to drive and execute the farming / mining strategy for the account.
• Understand firm’s service offerings and applicability to the account and collaborate with internal teams to propose and deliver effective solutions.
• Negotiate commercial terms while maintaining company objectives.
• Support marketing team in crafting practical, effective, and efficient experiences for our customers.
• Conduct regular client reviews and feedback sessions to monitor performance and address concerns.

Qualifications

• Candidate should have prior client services experience in Banking and Financial services industry.
• Candidate should be based in Pittsburgh, PA.
• Willingness to be physically present in the client offices at least 3 days a week.
• Prior experience managing relationships at large Banking clients, with a history of consistent QoQ revenue and margin growth.
• Demonstrated ability to take initiative and interact with CXO level leadership.
• Experience of large project deals, and working in an onsite / offshore model
• Strong interpersonal and communication skill. Ability to work with multi-cultural and geographically distributed teams.
• Ability to work in a fast-paced environment.
• Ability to influence decision making and work across executive and operational levels on IT and Business side.