Client Partner

KANINI; Nashville (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Kanini Software Solutions in Nashville, TN seeks a Client Partner to own strategic client relationships and drive account growth. You will act as the trusted advisor, translating business needs into technology solutions with Kanini’s delivery teams.

This is a relationship-driven, consultative role in a fast-paced IT services environment. You will collaborate with leadership to forecast revenue, manage opportunities, and ensure long‑term client success across software engineering, data/AI, cloud,

Qualifications

• 5+ years in account management or similar in IT services or consulting
• Proven enterprise account growth with a sales mindset
• Ability to translate client needs into technology solutions and roadmaps

Responsibilities

• Build and expand long-term relationships with key client stakeholders
• Serve as primary client contact for communications, escalations, and strategic discussions
• Understand client business models and priorities to identify value opportunities
• Conduct regular business reviews to ensure satisfaction and growth
• Identify new revenue opportunities across Kanini services (software engineering, data/AI, cloud)
• Develop account strategies, proposals, and ROI-focused presentations
• Forecast revenue, track pipeline, and contribute to quarterly growth targets
• Translate client challenges into actionable delivery roadmaps with delivery teams
• Collaborate with technical teams to shape proposals and delivery plans
• Communicate complex tech concepts in business-friendly language
• Stay current on industry trends and digital transformation initiatives
• Champion best practices in client management and cross-functional collaboration

Skills

Account management

Sales

Customer success

Relationship building

Job description

Kanini Software Solutions is seeking a high‑impact Client Partner to own strategic customer relationships, drive account growth, and serve as the trusted advisor for our enterprise clients. This role requires a strong consultant mindset, exceptional communication skills, and the ability to understand technology from a functional perspective. You will be the strategic bridge between client needs and Kanini’s delivery teams — ensuring we solve real business problems with the right talent, the right solutions, and the right long‑term strategy.

This is a relationship‑driven, consultative role for someone who thrives in client‑facing environments, understands how technology enables business outcomes, and can independently manage and grow accounts.

KEY RESPONSIBILITIES

• Build, nurture, and expand long‑term relationships with key client stakeholders across business and technology teams
• Serve as the primary point of contact for all client communication, escalations, and strategic discussions
• Understand client business models, pain points, and priorities to proactively identify opportunities for value creation
• Conduct regular business reviews to ensure client satisfaction, alignment, and partnership growth
• Identify new opportunities for Kanini’s services — including software engineering, data/AI, cloud, and managed services
• Develop account strategies, proposals, and presentations that articulate business value and ROI
• Partner with leadership to forecast revenue, track pipeline, and meet quarterly growth targets
• Understand client challenges from a functional and business perspective; translate them into actionable solution roadmaps
• Collaborate with Kanini’s technical teams to shape proposals, solution architectures, and delivery plans
• Communicate complex technology concepts in simple, business‑friendly language
• Stay current on industry trends, digital transformation initiatives, and emerging technologies relevant to client needs
• Champion best practices in communication, client management, and cross‑functional collaboration

QUALIFICATIONS

• Must be local resident within the Nashville, TN area
• 5+ years in account management, client partnership, or customer success roles within IT services or consulting
• Strong sales mentality with a track record of growing enterprise accounts
• Ability to understand technology from a functional perspective (software development, cloud, data/AI, digital transformation)
• Exceptional communication, presentation, and relationship‑building skills
• Experience working with delivery teams, recruiting teams, and cross‑functional stakeholders
• Strong problem‑solving skills and the ability to operate independently with minimal supervision
• Comfortable managing multiple clients, priorities, and engagements simultaneously