Client Ops & Legal Project Manager

Ropes & Gray LLP; New York (NY); Hybrid; USD 146,000 - 222,000; Full time

Benefits offered by this job

Health benefits

Professional development

Career growth opportunities

Collegial culture

Job summary

Ropes & Gray LLP in New York is seeking a Manager for Client Operations Services & Legal Project Management to guide matter management, budgeting, and reporting. You will collaborate with lawyers, clients, and staff to optimize service delivery and efficiency across practices.

The role requires strong confidentiality, cross‑office collaboration, and a proven track record in professional services. Travel flexibility is expected; JD or MBA is preferred for leadership roles.

Qualifications

• Confidentiality of firm information and ethics in billing.
• Ability to build relationships across offices and departments.
• Ability to convey solutions to stakeholders within a project management framework.
• Experience working in a multi-office environment.
• Willingness to travel.
• Bachelor's degree required; JD or MBA preferred.
• Experience in professional services or large organizations.

Responsibilities

• Develop a strong understanding of one or more of the firm’s practices and align support with priorities.
• Lead client relationship and practice group support with analysts and infrastructure team.
• Collaborate with partners and clients to design processes addressing priorities.
• Develop and maintain practice-specific resources to communicate costs and scope of work.
• Apply and advocate for legal project management best practices.
• Partner with Finance, Business Development, Practice Development, Knowledge Management to deliver solutions.
• Use data storytelling to analyze metrics and make recommendations.

Skills

Client relationship management

Stakeholder communication

Data storytelling

Project management

Business analytics

Leadership

Education

Bachelor's degree required

J.D. or MBA preferred

Job description

Ropes & Gray LLP in New York is seeking a Manager for Client Operations Services & Legal Project Management to guide matter management, budgeting, and reporting. You will collaborate with lawyers, clients, and staff to optimize service delivery and efficiency across practices.

The role requires strong confidentiality, cross‑office collaboration, and a proven track record in professional services. Travel flexibility is expected; JD or MBA is preferred for leadership roles.