Operations & Trade Support Associate - Part-Time

711 MS Smith Barney, LLC; United States; On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Medical

401(k)

Paid Time Off

Holidays

Life Insurance

Job summary

Morgan Stanley in the United States is seeking a Service Associate to provide operational support and general branch management assistance. The role covers document maintenance, money movement, trade support and approvals, with emphasis on accuracy, timely action, and regulatory compliance.

Key duties include handling mail, processing basic money movements, supporting audits, and assisting with special projects while collaborating with sales, risk and Home Office partners. 20–30 hours weekly.

Qualifications

• Education: High School Diploma or equivalency; college degree preferred.
• Strong computer skills and knowledge of Microsoft Office products.
• Exceptional writing, interpersonal and client service skills.
• Detail oriented with superior organizational skills.
• Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA).
• Willing to work 20-30 hours per week.

Responsibilities

• Manage documents, including quality reviews for accuracy and completeness, scanning and electronic filing.
• Oversee and distribute incoming and outgoing mail, including opening, sorting, time stamping and distributing regular and/or overnight mail.
• Perform basic money movement functions such as check deposits, issuing checks and cash and securities transaction approvals.
• Assist with processing of trade adjustments and responding to operational alerts.
• Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner.
• Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes, ensuring compliance with firm policies and regulatory requirements.
• Remedy and/or elevate service breaks to management team.
• Assist with special projects (e.g., recruit onboarding support).
• Identify Firm services and solutions that support clients’ needs including secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile including remote deposit capture features.
• Maintain focus on evolving policy and platform changes, participating in training opportunities and conference calls as needed.
• Perform various other administrative duties on behalf of the branch (e.g., telephone coverage, ordering supplies, facilities support).
• Serve as a resource to sales, service, risk and Home Office partners on behalf of Service Managers.
• Organize and track progress against operational remediation projects.

Skills

Microsoft Office

Writing

Interpersonal skills

Client service

Attention to detail

Teamwork

Fast-paced environment

Regulatory exams

Education

High School Diploma/Equivalency

College degree preferred

Job description

Morgan Stanley in the United States is seeking a Service Associate to provide operational support and general branch management assistance. The role covers document maintenance, money movement, trade support and approvals, with emphasis on accuracy, timely action, and regulatory compliance.

Key duties include handling mail, processing basic money movements, supporting audits, and assisting with special projects while collaborating with sales, risk and Home Office partners. 20–30 hours weekly.