Client Operations Manager: Strategy, Delivery & Automation

Real Chemistry; New York (NY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

A leading health communication agency is seeking a Manager for Client Operations in New York City. This hybrid role involves advancing client relationships, managing budgets, implementing process improvements, and collaborating with cross-functional teams. Ideal candidates have 2-4 years of relevant experience and a Bachelor's degree. The position offers a salary range of $70,000 – $85,000 per year and promotes a flexible work environment.

Qualifications

• 2-4 years of experience in business operations, marketing, client operations, or project management preferred.
• Ability to simplify and tackle sophisticated challenges.
• Detail-oriented mindset with strong problem-solving skills.

Responsibilities

• Drive operational excellence across diverse client workstreams.
• Analyze business data for insights and client recommendations.
• Manage projects to ensure timely delivery and client alignment.

Skills

Analytical skills

Cross-functional collaboration

Communication skills

Organizational skills

Problem-solving skills

Education

Bachelor’s degree in business administration, marketing, or related field

Tools

AdobeSign

Netsuite

OpenAir

Salesforce

Microsoft Office

Airtable

Notion

ClickUp

Job description

A leading health communication agency is seeking a Manager for Client Operations in New York City. This hybrid role involves advancing client relationships, managing budgets, implementing process improvements, and collaborating with cross-functional teams. Ideal candidates have 2-4 years of relevant experience and a Bachelor's degree. The position offers a salary range of $70,000 – $85,000 per year and promotes a flexible work environment.