Client Operations & Logistics Specialist

Transportation One; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO (Paid Time off)

Medical, dental, and vision healthcare

401k with company match

Company provided onsite gym membership

Job summary

Transportation One is looking for a Client Operations Specialist in Chicago, IL. You will manage client operations while delivering exceptional experiences for existing accounts.

The role involves managing real-time issues, maintaining high service quality, and growing relationships with partners. Candidates should have at least one year of customer-facing experience, preferably in transportation brokerage. Benefits include PTO, health insurance, and 401k with a company match.

Qualifications

• Minimum 1-year experience in customer facing role, preferably with transportation brokerage experience.
• Self-motivated with a positive and ethical work attitude.
• Ability to work in a team environment, while also delivering independent results.

Responsibilities

• Complete all entry and scheduling of shipment orders.
• Grow and develop relationships with your portfolios’ partners, shippers, and receivers.
• Effectively communicate with customers to understand their supply chain needs.
• Report and resolve any transit issues or problems.

Skills

Clear and confident communication

Problem-solving skills

Customer service

Detail oriented

Job description

Transportation One is looking for a Client Operations Specialist in Chicago, IL. You will manage client operations while delivering exceptional experiences for existing accounts.

The role involves managing real-time issues, maintaining high service quality, and growing relationships with partners. Candidates should have at least one year of customer-facing experience, preferably in transportation brokerage. Benefits include PTO, health insurance, and 401k with a company match.