Client Operations Associate (Fully Remote)

River; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity

Unlimited PTO

Health insurance

Job summary

River builds the world’s most trusted financial institution for bitcoin, empowering people to take ownership of their financial lives. River has raised over $50 million from leading investors and seeks candidates who think clearly and communicate effectively.

The current opportunity involves client-facing work, data analysis, and process optimization in a fast-paced fintech startup environment. Join a team that moves quickly and values clear communication and proactive problem-solving.

Qualifications

• Ability and interest to work in a fast-paced fintech startup environment.
• High agency self starter.
• Collaborate and problem-solve well.

Responsibilities

• Directly interface with clients to manage questions and feedback about our products and services.
• Analyze and identify trends in client activity and inquiries.
• Identify and develop operational efficiencies to scale the business and processes.

Job description

• Directly interface with clients to manage questions and feedback about our products and services.
• Analyze and identify trends in client activity and inquiries.
• Identify and develop operational efficiencies to scale the business and processes.

WHAT WE LOOK FOR IN YOU:

• Ability and interest to work in a fast-paced fintech startup environment.
• High agency self starter.
• Collaborate and problem-solve well.

SALARY AND BENEFITS:

• Competitive compensation and equity.
• Unlimited PTO.
• Medical, dental, and vision insurance.

River

River builds the world’s most trusted financial institution for bitcoin, empowering people to take ownership of their financial lives. The company has raised over $50 million from leading investors and seeks candidates who think clearly and communicate effectively.