Client Operations Associate

Konsus, Inc. (Superside); United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a remote Client Operations Associate to manage client interactions, analyze activity trends, and support onboarding processes. This role is ideal for high-energy individuals with customer-facing experience, particularly in food or hospitality, and relevant educational backgrounds. Candidates with collaborative problem-solving skills will excel in this position.

Qualifications

• Customer-facing experience, especially in food or hospitality preferred.
• High energy and self-starting attitude required.
• Ability to collaborate and problem-solve effectively is essential.

Responsibilities

• Manage questions and feedback regarding products and services.
• Analyze client activity to identify trends.
• Support clients during the onboarding process.

Skills

Collaboration

Problem-Solving

Customer Service

Education

Degree in Communication or Business

Tools

Excel

Google Sheets

SQL

Job description

A company is looking for a Client Operations Associate - Remote.

Key Responsibilities

• Manage questions and feedback regarding products and services
• Analyze client activity and inquiries to identify trends
• Support clients through the onboarding process and refine business operations

Required Qualifications

• Customer-facing experience preferred, particularly in food or hospitality
• High energy and self-starting attitude
• Ability to collaborate and problem-solve effectively
• Preference for candidates with a degree in relevant fields such as Communication or Business
• Experience with Excel/Google Sheets and SQL is a plus, but not required