Client Onboarding Senior Associate - Platform & Strategy

JPMorgan Chase; Plano (TX); On-site; USD 75,000 - 107,000; Full time

Job summary

JPMorgan Chase is seeking a Client Onboarding Implementation Senior Associate to lead onboarding projects, deliver treasury and banking product implementations, and build strong client relationships.

You will guide new and existing clients through the transition to the Chase platform, apply program management techniques, drive continuous improvement, and collaborate with a diverse, global team. Some travel is required to visit clients and internal partners.

Qualifications

• 3+ years leading strategic client onboarding initiatives.
• Experience moving clients to new banking platforms.
• Proficient in conflict management and collaboration.
• Experience driving operating platform improvements.
• Data and tech literacy; open to new tech.

Responsibilities

• Lead strategic client onboarding initiatives to move clients to Chase platform.
• Resolve complex issues while ensuring compliance with standards.
• Use emotional intelligence to manage conflicts and build trust.
• Drive continuous improvement of the operating platform.
• Plan and organize daily team work per policies.

Skills

Client onboarding

Project management

Conflict management

Continuous improvement

Data literacy

Job description

JPMorgan Chase is seeking a Client Onboarding Implementation Senior Associate to lead onboarding projects, deliver treasury and banking product implementations, and build strong client relationships.

You will guide new and existing clients through the transition to the Chase platform, apply program management techniques, drive continuous improvement, and collaborate with a diverse, global team. Some travel is required to visit clients and internal partners.