Client Onboarding Lead - Launch Speed & Growth

TNR Business Solutions LLC

Greensburg (Westmoreland County)

Hybrid

USD 44,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Paid time off

Health insurance

Career advancement

Job summary

TNR Business Solutions is seeking a Client Onboarding Coordinator to welcome new digital marketing and insurance clients, gather assets, schedule kickoff meetings, and coordinate with web, SEO, and insurance teams. You’ll guide projects from kickoff through 30-day milestones to accelerate momentum and results.

Requirements include 2+ years in onboarding or coordination, strong follow-up discipline, CRM proficiency, and the ability to juggle multiple workflows while maintaining top-notch client

Qualifications

2+ years in client onboarding, project coordination, customer success, or executive administrative roles.
Outstanding follow-up discipline, friendly phone presence, and CRM organization skills.
Comfortable managing multiple project workflows simultaneously.

Responsibilities

Kickoff Call Management: Lead welcoming kickoff calls with new clients and outline 30-day launch timelines.
Asset & Access Collection: Gather client credentials, brand assets, domain access, and intake forms.
Cross-Department Coordination: Collaborate with web developers, SEO leads, and insurance agents to maintain launch speed.
Client Status Communication: Provide proactive weekly progress updates during onboarding.

Skills

Client onboarding

Project coordination

Customer success

Executive administrative

Tools

CRM software

Job description

Requirements include 2+ years in onboarding or coordination, strong follow-up discipline, CRM proficiency, and the ability to juggle multiple workflows while maintaining top-notch client

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