Client Onboarding & Deployment Specialist

Ooma; United States; À distance; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Sick time

Holidays

ESPP

Résumé du poste

Ooma is seeking a Customer Success/Implementation specialist in the United States to lead onboarding, provisioning, and configuration for enterprise customers. You will collaborate with stakeholders to ensure a smooth deployment and successful adoption of Ooma Enterprise solutions.

The role focuses on resolving technical issues, coordinating with cross-functional teams, and serving as the first line of contact for enterprise customers.

Qualifications

• 2+ years in Customer Success or Implementation.
• Strong networking fundamentals and communication skills.
• Experience coordinating with stakeholders.

Responsabilités

• Manage customer onboarding, provisioning, and configuration.
• Troubleshoot technical issues and escalate as needed.
• Coordinate project implementation with stakeholders.

Connaissances

Customer onboarding

Project coordination

Stakeholder communication

Networking basics

Troubleshooting

Problem solving

Description du poste

Ooma is seeking a Customer Success/Implementation specialist in the United States to lead onboarding, provisioning, and configuration for enterprise customers. You will collaborate with stakeholders to ensure a smooth deployment and successful adoption of Ooma Enterprise solutions.

The role focuses on resolving technical issues, coordinating with cross-functional teams, and serving as the first line of contact for enterprise customers.