Client Market Analyst - Employee Benefits

Hylant; Dublin (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Hylant in Ohio is seeking a Benefit Renewal Specialist (Client Market Analyst) to support the internal team and enhance client experience across Toledo, Columbus, Cincinnati, and Cleveland.

You will handle renewals, prepare RFPs, analyze quotes, create client presentations, document activities in Epic, and coordinate with carriers. The role requires strong communication, problem-solving, and multi-tasking in a collaborative environment.

Qualifications

• 3-5 years' experience in a similar Employee Benefits function.
• Excellent communication skills in listening, speaking and writing.
• Ability to organize, plan and prioritize with effective results.
• Proficient in Word, Excel, PowerPoint and Outlook.
• Represent Hylant core values and follow established protocols.

Responsibilities

• Prepare and send out RFPs, review quotes, and summarize proposals.
• Assist with client presentations and deliverables.
• Document all activities in Epic 100% and maintain records.
• Coordinate timely responses with carrier partners and internal team.
• Lead rate negotiations with carriers and analyze renewals.
• Run and distribute client reports for renewal meetings.

Skills

Communication

Problem solving

Multi-tasking

Organization

Team player

Attention to detail

Tools

Epic

Excel

PowerPoint

Outlook

Word

Job description

The Opportunity:The Benefit Renewal Specialist (Client Market Analyst) will enhance the client experience by providing support to the internal team. The successful candidate will develop skills, industry knowledge and relationships by meeting or surpassing the service expectations of clients, prospective clients, agency and company personnel in Toledo, Columbus, Cincinnati or Cleveland, OH.Are You A Match?The Benefit Renewal Specialist needs to have exceptional communication skills, effective problem-solving skills, and the ability to effectively multi-task. Managing internal and external requests, prioritizing projects, and working with tight deadlines are all essential to success in this role.In This Role You Will Execute On:New business opportunities and current book of business renewals including preparing and sending out RFPs, reviewing, analyzing, and summarizing quotes, and proposal preparation where applicable.Assisting with preparation of various client presentations and deliverables.Discipline in 100% documentation of services provided in Epic.Timely response and follow-up with carrier partners as well as internal team of all client renewals out to market.Assist in the running and distributing of client reports.Primary focus on fully insured, self-funded, level-funded business segment.Exercises discretion and independent judgement when developing a marketing strategy, analyzing data for areas of risk or concern and presenting solutions.Provide Service Team with a strategy, including time expectations, as it pertains to analysis and marketing effortsProvide direction to team on data gatheringExperience with alternate medical funding (e.g., self-funding, minimum premium, captive)Creating RFP for marketingProvide a higher level marketing analysis for renewal meeting, including financial analysisCalculating loss ratios and premium increasesReview client demographics/offerings for a “best fit” of Hylant analytic tools and run through analysis of appropriate toolsRetrieving and Updating Client experience reports, including basic identification of trendsLeading rate negotiations with carriersIdentifying issues/gaps in coverageReviewing benefit offerings for account rounding opportunitiesBuilding and maintaining Carrier/Administrator contact relationships, including coordinating marketing meetings as necessaryDocumentation of all activities in EpicAttending client meetings as requiredIn This Role You Will Need:Demonstrate problem-solving skills; including research capabilities3-5 years' experience working in a similar Employee Benefits function, preferred but not requiredExcellent communication skills; including listening, speaking and writingRepresent Hylant core values (Family, Hard Work, Honesty, Respect, Empathy) and follow protocolsAbility to organize, plan and prioritize with effective resultsProficient in Word, Excel, PowerPoint and OutlookTeam playerOpen to constructive criticism and ideasDetail-oriented and accurate on finished productsWhy Hylant?Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.