Client Manager

Symplicity; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Client & Implementation Manager, where you'll partner with corporate clients to ensure their success with innovative solutions. This role emphasizes collaboration across teams to address client needs, making your analytical and communication skills crucial. You'll thrive in a dynamic environment that values your input while supporting clients in the Higher Education space. If you're self-motivated, adaptable, and eager to make a difference, this is the perfect opportunity for you. Be part of a diverse team dedicated to bridging the skills gap and enhancing employability solutions.

Qualifications

• Bachelor’s degree required for the role.
• Strong technical skills and solution fluency are essential.

Responsibilities

• Partner with clients to support implementation and ongoing success.
• Act as a trusted advisor during project implementation.

Skills

Solution fluency

Technical skills

Attention to detail

Problem-solving abilities

Verbal communication

Written communication

Interest in Higher Education

Team player

Adaptability

Ethical business standards

Education

Bachelor’s degree

Job description

Client & Implementation Manager

The Client Manager will partner with clients throughout their lifecycle, supporting implementation, ongoing success, and continued expansion of their use of Symplicity solutions. This role will focus on our corporate clients, specifically the Fortune 1000 and larger customer base. You will be a solution expert with strong business and analytical skills, acting as a trusted advisor to unpack client challenges and facilitate project implementation. The role involves working closely across functional areas to ensure high performance and responsiveness to client needs.

Qualifications

• Bachelor’s degree
• Strong solution fluency and technical skills
• Detail-oriented with problem-solving abilities
• Excellent verbal and written communication skills
• Interest in the Higher Education space
• Outgoing, energetic, and friendly personality
• Self-motivated with personal initiative
• Team player, cooperative, adaptable
• Adherence to ethical business standards

About Symplicity

Symplicity is a market leader in employability solutions, helping companies find talent, bridging the skills gap in Higher Education, and assisting recent graduates in launching their careers. Used by over 30 million students worldwide, our comprehensive suite of products supports the full student lifecycle—from admission to alumni engagement—including career services, advising, student conduct, campus life, and housing & residence life. Symplicity is an equal and diverse employer (EEO/AAP/M/F/Disabled/Veteran). Employment is contingent upon successful background check completion.

*This posting is not for candidates based in NY/CO/CA/WA