Client Manager

Sphere Digital Recruitment Group; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Bonus

Benefits package

Hybrid work in NYC

Job summary

Sphere Digital Recruitment Group is seeking a Client Manager for our New York City team. This hybrid role (1-2 days in the office) offers a salary range of $80,000–$95,000 plus bonus and benefits, with growth in a fast-growing digital/media environment.

You will manage and grow a portfolio of key client accounts, serving as the primary contact, driving client success, and identifying opportunities to expand partnerships.

Qualifications

• 2–5 years of client/account management or customer success experience.
• Background in digital media, ad tech, SaaS, or related industry preferred.
• Strong communication and relationship-building skills.
• Commercial mindset with ability to spot growth opportunities.
• Data-driven approach with experience analyzing performance metrics.
• Highly organized with ability to manage multiple priorities.

Responsibilities

• Build and maintain strong relationships with a portfolio of clients
• Act as the main point of contact for client queries, campaign performance, and strategic discussions
• Collaborate with internal teams to deliver best-in-class service
• Monitor campaign performance and provide actionable insights and recommendations
• Identify upsell and cross-sell opportunities to grow revenue within existing accounts
• Lead regular client check-ins, QBRs, and strategic reviews

Skills

Client management

Account management

Customer success

Communication

Data analysis

Organization

Job description

Client Manager - NYC (Hybrid, 1-2 Days in Office)
Salary: $80,000 - $95,000 + Bonus + Benefits

We're working with a fast-growing, innovative company in the digital/media space that’s looking to hire a Client Manager to join their New York team. This is a fantastic opportunity for someone who enjoys building relationships, driving client success, and working in a dynamic, high-growth environment.

The Role
As a Client Manager, you’ll be responsible for managing and growing a portfolio of key client accounts. You’ll act as the primary point of contact, ensuring clients are getting maximum value from the company’s products and services while identifying opportunities to expand partnerships.

Key Responsibilities

• Build and maintain strong relationships with a portfolio of clients
• Act as the main point of contact for client queries, campaign performance, and strategic discussions
• Collaborate with internal teams (sales, product, operations) to deliver best-in-class service
• Monitor campaign performance and provide actionable insights and recommendations
• Identify upsell and cross-sell opportunities to grow revenue within existing accounts
• Lead regular client check-ins, QBRs, and strategic reviews

What We're Looking For

• 2-5 years of experience in client management, account management, or customer success
• Background in digital media, ad tech, SaaS, or a related industry preferred
• Strong communication and relationship-building skills
• Commercial mindset with the ability to spot growth opportunities
• Data-driven approach with experience analyzing performance metrics
• Highly organized and able to manage multiple priorities

Why Apply?

• Join a high-growth company with strong market momentum
• Collaborative, social team with a great office culture in Manhattan
• Hybrid working model (1-2 days in office)
• Clear progression path as the business scales
• Competitive salary + bonus + benefits package

If you’re looking for a role where you can take ownership of client relationships and make a real impact, this could be a great next step.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.