Strategic Client Growth Manager — Hybrid NYC

Sphere Digital Recruitment Group; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Bonus

Benefits package

Hybrid work in NYC

Job summary

Sphere Digital Recruitment Group is seeking a Client Manager for our New York City team. This hybrid role (1-2 days in the office) offers a salary range of $80,000–$95,000 plus bonus and benefits, with growth in a fast-growing digital/media environment.

You will manage and grow a portfolio of key client accounts, serving as the primary contact, driving client success, and identifying opportunities to expand partnerships.

Qualifications

• 2–5 years of client/account management or customer success experience.
• Background in digital media, ad tech, SaaS, or related industry preferred.
• Strong communication and relationship-building skills.
• Commercial mindset with ability to spot growth opportunities.
• Data-driven approach with experience analyzing performance metrics.
• Highly organized with ability to manage multiple priorities.

Responsibilities

• Build and maintain strong relationships with a portfolio of clients
• Act as the main point of contact for client queries, campaign performance, and strategic discussions
• Collaborate with internal teams to deliver best-in-class service
• Monitor campaign performance and provide actionable insights and recommendations
• Identify upsell and cross-sell opportunities to grow revenue within existing accounts
• Lead regular client check-ins, QBRs, and strategic reviews

Skills

Client management

Account management

Customer success

Communication

Data analysis

Organization

Job description

Sphere Digital Recruitment Group is seeking a Client Manager for our New York City team. This hybrid role (1-2 days in the office) offers a salary range of $80,000–$95,000 plus bonus and benefits, with growth in a fast-growing digital/media environment.

You will manage and grow a portfolio of key client accounts, serving as the primary contact, driving client success, and identifying opportunities to expand partnerships.