Client Management & ERP Order Specialist

Stephen Gould; Covington (KY); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Stephen Gould, headquartered in Madison, NJ, seeks a Client Management Specialist to oversee client portfolios and coordinate orders from inquiry to shipment. You will work with clients, suppliers, and internal teams to ensure accurate quotes, scheduling, and timely delivery.

The role emphasizes detail orientation, communication, and accountability. ERP familiarity (Epicor) and proficiency in MS Office and virtual meeting tools are highly valued.

Qualifications

• Associate degree in Business or related discipline + 2 years of experience.
• Bachelor’s degree in business or related discipline highly preferred.
• High proficiency with MS Word, Excel, Outlook; familiarity with virtual meeting tools (Teams, Webex, Zoom).
• ERP (Epicor) knowledge for supply chain, manufacturing, services, financial processes.

Responsibilities

• Assist with managing client product and business portfolios.
• Process orders and schedule shipment via land, air and sea.
• Prepare quotes in support of client product requests.
• Coordinate with clients, suppliers and internal teams to meet client needs.
• Maintain distribution spreadsheets and project tracking.

Skills

Communication skills

Attention to detail

Time management

Team collaboration

Education

Associate degree in Business or related discipline

Bachelor’s degree in Business or related discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Webex

Zoom

Epicor ERP

Job description

Stephen Gould, headquartered in Madison, NJ, seeks a Client Management Specialist to oversee client portfolios and coordinate orders from inquiry to shipment. You will work with clients, suppliers, and internal teams to ensure accurate quotes, scheduling, and timely delivery.

The role emphasizes detail orientation, communication, and accountability. ERP familiarity (Epicor) and proficiency in MS Office and virtual meeting tools are highly valued.