Client Lead

Two Circles; Kansas City (MO); Hybrid; USD 75,000 - 105,000; Full time

Job summary

A sports marketing agency is seeking a Client Lead to manage day-to-day delivery for a Formula 1 team. You will oversee complex content and social programs while ensuring high-quality outputs across multiple workstreams. The role requires strong project management skills, stakeholder communication, and the ability to thrive in a fast-paced environment. Candidates should have over 5 years of experience in client delivery and a proven track record of managing multiple projects effectively. Flexible work hours are required to align with global events.

Qualifications

• 5+ years' experience leading client delivery in an agency or marketing setting.
• Ability to manage multiple workstreams effectively.
• Experience in fast-paced, live environments like sports or events.

Responsibilities

• Lead race-week delivery planning and manage multiple workstreams.
• Ensure delivery quality and manage stakeholder expectations.
• Track scope, manage changes, and maintain high-quality outputs.

Skills

Client delivery management

Project management

Stakeholder management

Operational discipline

Proficiency with project tools

Tools

Microsoft Office

Google Workspace

Job description

Overview

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

The Role

We're looking for a solutions-oriented Client Lead with a strong project management backbone to drive the delivery of complex, fast-moving content and social programs for a Formula 1 team. You'll be the day-to-day owner of client delivery, keeping teams aligned, scopes controlled, risks managed, and output consistently high-quality across multiple workstreams. This is a high-tempo role built for someone who can keep multiple workstreams on track across the F1 calendar: always-on content, race-weekend coverage, partner deliverables, and performance reporting. You'll bring calm control in a fast-moving environment—balancing stakeholder needs, creative ambition, and operational reality.

What You'll Own

• Client leadership: own the relationship cadence, lead status and steering meetings, and turn objectives into action.
• Program & project management: run the plan across the season and each race week (run‑of‑show, dependencies, resourcing, risks).
• Delivery excellence: protect the brief, manage change, and ensure outputs are on‑brand, platform‑native, and performance‑minded.

Key Responsibilities

Client leadership & stakeholder management

• Act as the day‑to‑day lead for the F1 client – driving clarity, alignment, and decisions across team, partners, and internal stakeholders.
• Turn seasonal objectives into a delivery roadmap (campaigns, content pillars, partner obligations, analytics/reporting cadence).
• Own meeting cadence (weekly/bi‑weekly), action logs, and decision capture; keep everyone aligned as priorities shift during the season.
• Manage expectations under pressure: communicate trade‑offs, secure approvals, and keep momentum when timelines compress.

Race‑weekend project management (core of the role)

• Lead race‑week delivery planning: pre‑event briefs, run‑of‑show, publishing plans, asset lists, shot lists, and approval pathways.
• Coordinate live coverage workflows across time zones, ensuring rapid‑turn content moves smoothly from capture → edit → approval → publish.
• Maintain a clear view of dependencies (travel, access, embargoes, partner sign‑off, talent availability) and unblock issues early.
• Track scope, manage change requests, and keep delivery within agreed timelines and budget—escalating risks early and proposing solutions.

Cross‑functional coordination

• Lead a multi‑disciplinary team (creatives, producers, editors, channel managers, strategists, analysts) to deliver against the plan.
• Partner with creative leadership to ensure concepts are feasible within race‑week constraints and still deliver standout moments.
• Set quality gates and review checkpoints so work is accurate, compliant, and on‑brand before it hits the grid (publishing).

Performance & continuous improvement

• Own delivery reporting cadence: what shipped, what performed, what we learned, and what changes next race.
• Improve ways of working over the season—templates, playbooks, approval processes, and tooling—to increase speed, consistency, and quality.
• Contribute to growth by spotting opportunities (new formats, partner activations, improved workflows) and turning them into proposals.

Team leadership

• Coach and support teammates to build consistent delivery habits, strong client service, and resilient race‑week execution.
• Create an environment where the team can move fast without burning out—clear priorities, clean processes, and smart resourcing.

Requirements (Must‑Haves)

• 5+ years' experience leading client delivery and managing complex projects in an agency, content studio, social, or marketing environment.
• Proven ability to run multiple workstreams end‑to‑end (planning → production → approvals → publishing → reporting).
• Strong stakeholder management: confident leading senior conversations, securing decisions, and handling feedback loops.
• Excellent operational discipline: comfortable building plans, tracking details, and keeping teams accountable under tight deadlines.
• Experience working in fast‑paced, live environments (sport, events, news, entertainment) with shifting priorities.
• Strong proficiency with project tools and docs (Microsoft Office / Google Workspace; project tracking tools a plus).

Nice‑to‑Haves

• Hands‑on experience in Formula 1, motorsport, or premium live sport content environments.
• Familiarity with social platform best practices and publishing workflows (Instagram, TikTok, X, YouTube, etc.).
• Understanding of content production workflows (pre‑production through post) and how to manage creative feedback effectively.
• Working knowledge of Adobe Creative Suite (helpful for coordination and review).
• Experience with performance reporting and insight‑led optimization.

Working Pattern

• Race‑weekend flexibility required, including early mornings, evenings, and weekends aligned to the Formula 1 calendar and global time zones.
• Hybrid/remote working patterns may vary by client, including occasional travel to events where required.