Client Insights Consultant

UnitedHealthcare; Houston (TX); On-site; USD 73,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401(k) contribution

Job summary

UnitedHealthcare is seeking a Client Insights Consultant to deliver year-round strategic analytics and compelling insights for employer groups in Houston and surrounding Texas regions.

You will present Healthplan Performance Reviews, work with regional sales and account teams, and support data-driven recommendations. Travel to client sites is required; strong Excel/PowerPoint and storytelling skills are essential.

Qualifications

• Bachelor's degree required.
• 2+ years in a customer-facing role, preferably in sales, account management, TPA, or consulting.
• Healthcare experience with knowledge of healthcare quality and affordability topics and industry trends.

Responsibilities

• Support complex employer groups within Local Markets (Houston, South Texas/Valley, Central Texas).
• Create and present analytic insights and solution recommendations, e.g. Healthplan Performance Reviews.
• Collaborate with regional market team and sales/account management teams; coordinate with Optum and OptumRx.
• Focus on actionable insights and storytelling; navigate analytic tools and distill insights from health plan performance data.
• Build analytic business cases for proposed solutions and support sales presentations to clients.

Skills

Customer-facing

Data analytics

Presentation skills

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Client Insights Consultant provides year-round strategic consultative services with a consistent focus on the UnitedHealthcare Value Story, leveraging industry-leading analytics of health plan performance data to further support UnitedHealth Group's position as a trusted advisor and carrier of choice.

Primary Responsibilities

• This role is part of a dedicated strategic team that supports complex employer groups within Local Markets, specifically within the Houston, South Texas/Valley, and Central Texas regions
• The Consultant creates and presents compelling analytic insights and solution recommendations to a variety of fully insured and self-funded employer groups, most commonly through the delivery of annual Healthplan Performance Reviews
• The Consultant sits within a regional market team consisting of an Analyst and Strategist and works in coordination with local sales and account management teams and other stakeholders throughout UHG including Optum and OptumRx
• The Consultant focuses on actionable insights and effective storytelling; navigation of our analytic tools and the distillation of compelling insights from health plan performance data is central to the role
• The Consultant builds an analytic business case for proposed solutions and supports the sales and account management team in presenting recommendations to our clients
• The Consultant will have no direct reports and will report directly to the West Region AVP

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Bachelor's degree
• 2+ years in a customer-facing role, preferably within a sales, account management, TPA, or consulting environment
• Healthcare experience with general knowledge of healthcare quality and affordability topics and emerging industry trends
• Intermediate or higher skills within Office 365 applications, particularly Excel and PowerPoint
• Demonstrated presentation skills, preferably with an executive-level audience
• Able to travel and attend in-person meetings at corporate offices, broker or client locations

Preferred Qualifications

• Experience in data analytics, data science, statistics or underwriting
• Clear and concise written & verbal communication skills; successful virtual presentation experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.