Strategic Client Executive, NA- Southeast Region - Remote

UnitedHealth Group; Atlanta (GA); Remote; USD 90,000 - 195,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401k contribution

Job summary

UnitedHealth Group seeks a Strategic Client Executive to manage a portfolio of National Accounts above 5,000 lives. You will drive renewal planning, profitability and strategic direction, coordinating with internal teams to deliver superior service and outcomes for clients.

The role requires deep knowledge of self-funded marketplaces, strong relationship skills, and the ability to influence senior leaders. Salary reflects broad experience with a transparent benefits package.

Qualifications

• Appropriate state insurance licenses.
• 3+ years of experience managing large National Accounts (5,000 lives+) in the insurance industry.
• Proven underwriting, financial and analytical skills.
• Demonstrated relationship management skills and proven track record of building, maintaining and cultivating client relationships.
• Proven superior customer service skills with a sense of urgency and ownership for resolving client issues.
• Skilled at articulating our value proposition to customers including clinical and financial aspects.
• Demonstrated excellent group presentation and training skills.
• Driver's License and access to reliable transportation.

Responsibilities

• Oversee overall management of a national accounts book.
• Establish and maintain strategic relationships with customers and consultants; ensure executive contacts.
• Develop and monitor client financial performance including renewals and profitability.
• Understand UnitedHealthcare products, services and solutions.
• Coordinate with internal departments to deliver positive results for clients and company.
• Demonstrate marketing and technical expertise through client, broker and consultant meetings.
• Assess approach, resources, and contacts needed to complete RFPs.
• Provide feedback to management on market trends from clients.
• Maintain healthcare industry knowledge and client domain understanding.

Skills

Relationship management

Negotiation

Customer service

Communication

Analytical skills

Education

Appropriate state insurance licenses

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference?

Great account management is result of solid purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others.

The Strategic Client Executive is responsible for the overall management of a book of National Accounts in the 5,000+ customer segment. They are accountable for the maintenance, growth and increased profitability of existing business and the strategic direction of assigned accounts. Direct strategic, customer specific initiatives, which deliver 'value added' services through the execution of client specific business plans. Coordinate and influence superior customer service delivery by developing and maintaining solid intercompany relationships.

Primary Responsibilities:

• Solid understanding of self-funded marketplace and pricing disciplines
• Establish and maintain 'solid and appropriate' level relationships with customers and consultants; ensure UHG senior management has customer specific 'board level' contacts
• Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
• Detailed understanding of all UnitedHealthcare products, services and solutions
• Ability to navigate UnitedHealthcare internal departments to produce positive results for clients and the company
• Demonstrate marketing and technical expertise through: Client, broker and consultant meetings
• Assessment of approach, resources, and contacts needed to complete RFP's
• Provide feedback to management on market trends as represented by our clients
• Maintain a high level of healthcare industry knowledge as well as customer's industry

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Appropriate state insurance licenses
• 3+ years of experience in managing large National Accounts (5,000 lives+) in the insurance industry
• Proven underwriting, financial and analytical skills
• Demonstrated relationship management skills & proven track record of building, maintaining and cultivating client relationships
• Proven superior customer service skills including a sense of urgency and ownership for resolving client issues
• Skilled at articulating our value proposition to customers including the clinical, and financial aspects of our business
• Demonstrated excellent group presentation and training skills
• Driver's License and access to a reliable transportation

Preferred Qualifications:

• Skillful negotiator with a strategic vision for his/her accounts
• Excellent communication and interpersonal skills (internal/external) with the ability to build solid relationships with Senior level staff at large employer groups

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $90,000 - $195,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.