Client Implementation Cons

Health Care Service Corporation

Chicago (IL)

Hybrid

USD 90,900 - 164,200

Full time

14 days+

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Job summary

Health Care Service Corporation is seeking a mid-senior level Client Implementation Consultant to lead operational deliverables in client implementation initiatives. This role requires robust project management skills, a degree in relevant fields, and at least 5 years of experience. The successful candidate will contribute to strategic development and maintain relationships with internal and external stakeholders, enhancing client experiences.

Qualifications

5 years of experience in marketing, consulting, or account operations.
Experience in enterprise implementation or consulting.
Knowledge of healthcare regulatory processes.

Responsibilities

Lead client-facing implementation initiatives.
Cultivate relationships with key stakeholders.
Drive improvements for implementation operations.

Skills

Analytical skills

Clear communication

Project management

Conflict management

Financial management

Education

Bachelor degree

Master degree

Tools

PC proficiency including Word, Excel, PowerPoint

Job description

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Join to apply for the Client Implementation Cons role at Health Care Service Corporation

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This Position Is Responsible For Leading Client Facing Implementation Initiatives And Accountable For National/Key Account Operational Deliverables. Responsible For Leading Multi-Disciplinary Teams Representing Various Internal Operational Areas And For Account Installation Management. In Collaboration With Sales And Account Management, Provides Operational Consultation And Strategic Roadmap Development For Customers. Acts As Subject Matter Expert On Industry Best Practices And Strategic Trends In Product, Legislation And Account Implementation. Responsible For Cultivating And Maintaining Relationships With Key Internal And External Stakeholders. Drive The Identification Of Opportunities For Improving Efficiencies And Processes For The Implementation Operation And Client Experience And Lead Implementation Of Those Solutions.

Job Requirements

Bachelor degree and 5 years of experience in marketing, strategic consulting, project management, product management or account operations.
Enterprise implementation experience or external consulting experience.
Knowledge of health care regulatory and legislative process, health care market and products.
Knowledge of health care marketing, sales and claims adjudication.
Experience as a thought leader and experience leading cross-functional workgroups.
Financial and budget management experience relating to projects or operations.
Issue resolution experience and skills including business operations solutions and conflict management resolutions.
Project management experience including managing multiple projects concurrently.
Experience driving results to meet deadlines.
Analytical skills.
PC proficiency including Word, Excel, PowerPoint.
Clear and concise written and verbal communications skills including presentation and interpersonal skills in order to work across various departments and with various levels of management, handling sensitive or difficult situations and develop and deliver training to internal and external customers.

Preferred Job Requirements

Master degree.
Knowledge of state and federal legislature process.

This position will NOT honor telecommuter status.

Hybrid/Flex schedule: 3 days in office & 2 days remote/week

Compensation: $90,900.00 - $164,200.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards

Seniority level