Client Implementation Cons

hcsc; Chicago (IL); On-site; USD 93,000 - 168,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Supplemental life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Plus other incentives

Job summary

Health Care Service Corporation (HCSC) is seeking a senior professional to lead client-facing implementation initiatives and manage national account operational deliverables. You will lead multi-disciplinary teams across internal operations and collaborate with Sales and Account Management to deliver strategic roadmaps.

In this role, you will act as a subject matter expert on industry trends, cultivate stakeholder relationships, and drive efficiency improvements in implementation and client

Qualifications

• Bachelor degree and 5 years of experience in marketing, strategic consulting, project management, product management or account operations.
• Enterprise implementation experience or external consulting experience.
• Knowledge of health care regulatory and legislative process, health care market and products.
• Knowledge of health care marketing, sales and claims adjudication.
• Experience as a thought leader and experience leading cross-functional workgroups.
• Financial and budget management experience relating to projects or operations.

Responsibilities

• Lead client-facing implementation initiatives and manage national/key account operational deliverables.
• Collaborate with Sales and Account Management to provide operational consultation and strategic roadmaps.
• Act as SME on industry best practices, regulatory trends, and account implementation.
• Cultivate and maintain relationships with internal and external stakeholders and drive process improvements.

Skills

Project management

Cross-functional leadership

Analytical skills

Communication

Strategic roadmap development

Education

Bachelor degree

Master degree

Tools

Word

Excel

PowerPoint

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This Position Is Responsible For Leading Client Facing Implementation Initiatives And Accountable For National/Key Account Operational Deliverables. Responsible For Leading Multi-Disciplinary Teams Representing Various Internal Operational Areas And For Account Installation Management. In Collaboration With Sales And Account Management, Provides Operational Consultation And Strategic Roadmap Development For Customers. Acts As Subject Matter Expert On Industry Best Practices And Strategic Trends In Product, Legislation And Account Implementation. Responsible For Cultivating And Maintaining Relationships With Key Internal And External Stakeholders. Drive The Identification Of Opportunities For Improving Efficiencies And Processes For The Implementation Operation And Client Experience And Lead Implementation Of Those Solutions.

JOB REQUIREMENTS

• Bachelor degree and 5 years of experience in marketing, strategic consulting, project management, product management or account operations.
• Enterprise implementation experience or external consulting experience.
• Knowledge of health care regulatory and legislative process, health care market and products.
• Knowledge of health care marketing, sales and claims adjudication.
• Experience as a thought leader and experience leading cross-functional workgroups.
• Financial and budget management experience relating to projects or operations.
• Issue resolution experience and skills including business operations solutions and conflict management resolutions.
• Project management experience including managing multiple projects concurrently.
• Experience driving results to meet deadlines.
• Analytical skills.
• PC proficiency including Word, Excel, PowerPoint.
• Clear and concise written and verbal communications skills including presentation and interpersonal skills in order to work across various departments and with various levels of management, handling sensitive or difficult situations and develop and deliver training to internal and external customers.

PREFERRED JOB REQUIREMENTS

• Master degree.
• Knowledge of state and federal legislature process.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• plus other incentives

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$92,700.00 - $167,500.00

Exact compensation may vary based on skills, experience, and location.