Client Growth & Retail Support Coordinator

Acosta Group; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Full time

Job summary

Premium Retail Services, LLC (Acosta Group family) is seeking a Sales Support professional in the United States to assist client programs, coordinate with retail and reporting teams, and drive in-store execution. The role covers account management, data handling, and collaboration with Senior Management and Field Operations.

Minimum experience includes 2+ years in retail/CPG, 1+ year in project management, and strong MS Office skills.

Qualifications

• Two+ years retail/merchandising and/or consumer package goods experience.
• One+ year project management experience.
• Prior field sales and training experience preferred.
• Full understanding of margins, retail sales incentives, etc., is desired.
• Must be retail sales savvy and be able to demonstrate this by reporting sales successes.
• Ability to work without constant supervision.
• Proven as a forward thinker and problem solver going ‘above and beyond’ the requests of the client, the retailer, or the scope of the project.
• Proven success with the following behaviors: Detail orientated, organizational skills, time management, and proficiency in multi-tasking.

Responsibilities

• Assists internal teams to identify best practices, creative support ideas, reporting needs, etc.
• Partners with cross-functional team members (Senior Management, Field Operations and Customer Service) to meet all account needs.
• Partners with sales team to meet company goals by identifying client growth opportunities.
• Recommends creative ideas for increasing in-store execution productivity, retail related mind-share strategies and ultimate sales of client products and services.
• Manages client data, information, and assignments in proprietary systems.
• Assists in communication of frequency plan, assists in addressing concerns with field operations teams as needed.
• Actively contributes to weekly conference calls with Directors of Operations; provides updates on program plans and address concerns / issues early on. Problem solves with teams to insure that all needs of the clients and field representatives are met.
• Aligns resources to accomplish all objectives.
• May manage or be involved in additional training programs or special event programs.
• Assists on other Company Accounts and/or Divisions during critical needs.
• Other duties as assigned to improve performance of self or others.

Skills

Retail sales

Project management

Attention to detail

Time management

Multi-tasking

Communication

Education

High School Diploma

Job description

Premium Retail Services, LLC (Acosta Group family) is seeking a Sales Support professional in the United States to assist client programs, coordinate with retail and reporting teams, and drive in-store execution. The role covers account management, data handling, and collaboration with Senior Management and Field Operations.

Minimum experience includes 2+ years in retail/CPG, 1+ year in project management, and strong MS Office skills.