Client Growth Manager

GreenSky LLC; Atlanta (GA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k retirement

Paid time off

Paid holidays

Paid personal/sick time

Hybrid work model

Job summary

GreenSky LLC in Atlanta area is looking for a Client Growth Manager to oversee revenue and merchant Partner success across a defined portfolio. You will retain, grow, and activate merchant relationships, while ensuring exceptional service and driving adoption of GreenSky solutions.

The role demands 5+ years of sales/relationship experience, strong telephone relationship skills, and Salesforce.com proficiency, with flexibility to work Pacific Time hours as needed.

Qualifications

• BA/BS degree or similar.
• 5+ years sales and/or relationship management experience; preferably in channel sales.
• Proven track record of success in a quota bearing position.
• Ability to identify problems and provide compelling solutions to a variety of merchant needs.
• Ability to develop professional relationships over the telephone.
• Proficiency with Salesforce.com
• Experience in construction or consumer finance is a plus.
• Availability to work outside of normal hours and interact with clients on Pacific Standard Time (PST) as needed.

Responsibilities

• Account Retention—Proactively engage to prevent attrition or reduced use of financing solutions.
• Account Growth—Drive increased loan volume by growing use among merchants; include onboarding and training.
• Account Activation—Initiate outreach to target merchants to establish a relationship.
• Merchant Support—Provide timely support to develop loyalty and a great customer experience.

Skills

Sales experience

Relationship management

Salesforce.com

Phone communication

PST coordination

Education

BA/BS degree or similar

Job description

Overview

About GreenSky

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, and banks. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is offered and made by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to offer loans to primarily super-prime and prime consumers nationwide. Since GreenSky's inception, nearly 6 million consumers have financed more than $60 billion of commerce using GreenSky’s real time “apply and buy” technology.

Position: Client Growth Manager

Location: Sandy Springs, GA (remote / hybrid)

Organization: This position reports to

Position Overview:

The Client Growth Manager (CGM) is a key member of GreenSky’s sales organization and is responsible for the overall productivity and revenue generation of an assigned portfolio of merchant partners. GreenSky is focused on helping our merchant partners to grow their business, and so the success of the CGM will be measured by the ability to successfully:

• Retain - Promote continued use of GreenSky’s solutions through best-in-class service
• Grow - Drive use of GreenSky’s solutions by identifying and solving merchant financing challenges.
• Activate- Ensure new merchant partners are introduced to and actively leverage GreenSky’s

Duties & Responsibilities

• Account Retention- Proactively engage in activities to prevent merchant attrition or reduced use of GreenSky’s financing solutions.
• Account Growth- Drive increased consumer loan volume within an assigned merchant portfolio by growing use of GreenSky’s solutions with both established and underperforming merchants. Activities will include, but are not limited to, initial merchant orientation, ongoing training of all relevant merchant personnel, and creative sales generation initiatives.
• Account Activation- Initiate prioritized outreach to target merchants to establish a commitment to a relationship with GreenSky and to drive initial account activity.
• Merchant Support-Provide timely support to assigned merchants to develop loyalty and ensure a great customer experience, including processing pricing requests, assisting with consumer underwriting requests, and responding to merchant questions.

Required Skills/Qualifications

• BA/BS degree or similar
• 5+ years sales and/or relationship management experience; preferably in channel sales.
• Proven track record of success in a quota bearing position.
• Ability to identify problems and provide compelling solutions to a variety of merchant needs.
• Ability to develop professional relationships over the telephone.
• Proficiency with Salesforce.com
• Experience in construction or consumer finance is a plus.
• Availability to work outside of normal hours and interact with clients on Pacific Standard Time (PST) as needed.

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Our compensation structure is designed to reflect the cost of labor across various U.S. geographic markets. The base salary for this role ranges from $60,000 per year to $80,000 per year + monthly commission (no cap). Compensation will be determined by several factors, including relevant knowledge, skills, and experience. This role is also eligible to receive a full suite of medical, dental, vision, disability insurance, life insurance, 401k retirement benefits, paid time off, paid holidays, and paid personal/sick time. For further details, please visit https://www.greensky.com/benefits.

If you have any questions about this job posting, please contact [e-mail].

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.