Client Growth & Delivery Lead

dentsu; New York (NY); Hybrid; USD 82,000 - 110,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Disability insurance

401k

Flexible paid time off

15 paid holidays

Paid sick and safe leave

Paid parental leave

Job summary

Dentsu Creative in New York is seeking an Account Supervisor, Client Leadership to drive innovative solutions and manage client relationships across integrated marketing programs. You will coordinate cross-functional teams to deliver on business objectives and ensure client satisfaction.

The ideal candidate brings 5–8 years of account management experience in agency or client services, with strong communication, budgeting, and project-management skills.

Qualifications

• Bachelor's degree and 5-8 years of experience in account management, client services, marketing, advertising, consulting, or a related field.
• Background supporting retail and/or healthcare clients preferred; familiarity with regulated industries is a plus.
• Experience supporting client relationships and managing multiple integrated marketing programs/project simultaneously, across multiple channels.
• Strong organizational, project management, and problem-solving skills.
• Experience managing budgets, timelines, and project deliverables.
• Strong written, verbal, and presentation skills.
• Experience preparing client presentations, reports, and recommendations.
• Ability to build collaborative relationships across teams and stakeholder groups.
• Experience managing and mentoring others.

Responsibilities

• Support day-to-day client communications and account management activities.
• Build and maintain productive client relationships through responsive communication and reliable execution.
• Help manage project timelines, deliverables, and expectations across multiple work-streams.
• Coordinate with strategy, creative, media, analytics, production, and other teams to support successful project delivery.
• Identify opportunities to enhance client programs and support account growth initiatives.
• Assist with scope development, resource planning, budget tracking, and forecasting activities.
• Support billing processes and overall account administration.
• Monitor project and account health, escalating risks and issues as needed.
• Support senior account leaders in driving account objectives and client initiatives.

Skills

Project management

Client relationship management

Cross-functional collaboration

Communication skills

Time management

Education

Bachelor's degree

Job description

Dentsu Creative in New York is seeking an Account Supervisor, Client Leadership to drive innovative solutions and manage client relationships across integrated marketing programs. You will coordinate cross-functional teams to deliver on business objectives and ensure client satisfaction.

The ideal candidate brings 5–8 years of account management experience in agency or client services, with strong communication, budgeting, and project-management skills.