Client Growth & Accounts Lead

DefqonDigital; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

DEFQON Digital LLC is seeking a Client Growth Lead to drive growth by leading client relationships and market-facing conversations with strong digital awareness and commercial judgment. This is a think-and-own role focused on growth narrative and visibility.

The role is freelance and remote, with optional on-site work at Providence, RI. Competitive compensation aligned to experience and expertise, and opportunities to shape growth strategy for top-tier clients.

Qualifications

• Freelance/remote growth leadership experience.
• Ability to translate digital capabilities into business growth.
• Strong client-facing and storytelling skills.

Responsibilities

• Lead client relationships and growth conversations with commercial judgment.
• Position DEFQON's capabilities to drive value and cross-sell services.
• Maintain momentum across accounts and market visibility.

Skills

Client relationships

Growth strategy

Digital marketing

Commercial judgment

Communication

Remote collaboration

Tools

CRM platforms

Google Analytics

Marketing automation

Job description

DEFQON Digital LLC, an integrated company is a fast-paced digital marketing agency with top-tier clients throughout Pakistan, US & UK. We are scaling very fast and need assistance. We are a small team of talented individuals with a strong portfolio and reputation for producing great work, at a fast pace. High-quality work, speed to market, and customer service is our winning trifecta. Our clients range from mid-size to enterprise brands.

About the role

The Client Growth Lead is responsible for driving DEFQON’s growth by leading client relationships and market-facing conversations with strong digital awareness and commercial judgment.

This role exists to ensure DEFQON remains visible, relevant, and in control of its growth narrative. This is a thinking and ownership role, not an execution role.

Client Relationships & Growth

• Represents DEFQON in day-to-day growth and relationship conversations with clients and warm prospects
• Deeply understands client businesses to identify where digital strategy, platforms, automation, or improved execution can create value
• Drives cross-sell and up-sell discussions from a place of relevance, not pressure
• Maintains trust, continuity, and momentum across accounts
• Maintains a strong working understanding of the digital landscape, including:
• Digital marketing ecosystems
• Platforms, automation, analytics, and AI as enablers of growth
• Understands what is practical, sellable, and timely versus what is hype
• Translates digital and platform capabilities into business-friendly growth conversations
• Understands agency pricing logic, scope dynamics, and value positioning
• Ensures DEFQON remains visible, current, and credible in the market
• Owns how DEFQON shows up in growth conversations, platforms, and positioning
• Acts as a trusted, composed representative of the agency

Who This Role Is For

This is a freelance, remote position, but you are also welcome to work on-site at our Providence, RI location if you prefer. We offer competitive compensation that aligns with your level of expertise and experience.

• Understands digital, platforms, and automation well enough to lead growth conversations
• Communicates with clarity and confidence
• Thinks commercially, not tactically
• Is curious, forward-looking, and comfortable challenging ideas constructively
• Is accountable for outcomes, not tasks

Defqondigital is committed to equal employment opportunities and does not discriminate against any employee or applicant for employment based on factors such as race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. We actively seek individuals to join our team and do not engage with recruiters, agencies, or offshore firms in our hiring process.