Client Growth & Account Manager

Mark Adkins; Cypress (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training

401(k)

401(k) matching

Performance bonus

Competitive pay

Job summary

Mark Adkins - State Farm Agent in Cypress, TX seeks an Account Manager to grow the agency through strong customer relations and by bridging customer needs with agency services. You will help clients select appropriate insurance and financial products while supporting daily operations.

Ideal candidates have sales experience, excellent communication, and a customer-first mindset. A Property & Casualty license is preferred or can be pursued with support from the agency; training is provided.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Strong communication and customer-service focus required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish and nurture customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage, changes, or billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Communication skills

Customer service orientation

Ability to relate to customers

P&C license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance

ROLE DESCRIPTION:

As Account Manager for Mark Adkins - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.