Account Manager - State Farm Agent Team Member

Mark Elder - State Farm Agent; New Braunfels (TX); On-site; USD 54,000 - 80,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Elder - State Farm Agent in Texas seeks an Account Manager to support daily operations and deliver exceptional service. You will strengthen customer relationships and act as a liaison between customers and internal teams. The role focuses on policy reviews, cross-selling relevant products, and driving retention and growth.

The agency emphasizes coaching, development, and work-life balance. Join a family-oriented Texas agency with a history since 2009, offering health benefits, training, and

Qualifications

• Experience in insurance sales or account management.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Sales targets

Leadership & interpersonal

Job description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2009 and currently lead a team of five. Before becoming a State Farm agent, I worked as a teacher and coach, including serving as a head baseball coach and coaching football. I'm a proud Texas Tech University graduate and former collegiate baseball player. I'm also married with two sons, and outside of work, I love spending time with my family and golfing.

Giving back to our local community is incredibly important to me, especially when it comes to supporting our schools. I'm actively involved in the local school system and Panther Posse, helping raise significant funds to support local students, schools, and programs.

Our agency offers health benefits, professional and personal development, hands‑on coaching, mentorship, and a strong commitment to work‑life balance. As a coach at heart, I'm passionate about helping my team grow beyond just the insurance industry. My philosophy has always been, "When you come work for me, I hope you learn more than just insurance." I believe in continuously improving, investing in people, and helping each team member reach their full potential both personally and professionally.

We've built a welcoming, family‑oriented office where loyalty, integrity, and a strong work ethic are at the heart of everything we do. We're competitive, motivated, and focused on winning, but we also believe that success comes from doing things the right way and supporting one another along the way.

I'm looking for someone who has a winning mindset, is driven to succeed, and is willing to put in the work even when others aren't. Above all, integrity matters—doing the right thing even when no one is watching. If you're hardworking, competitive, coachable, and excited about being part of a team that will challenge you to grow and become your best, we'd love to meet you.

ROLE DESCRIPTION:

As Account Manager for Mark Elder - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.