Client Fulfillment Specialist

ADP, Inc.; Coleman (MI); On-site; USD 18,000 - 19,000; Full time

Job summary

M&D is seeking a Client Fulfillment Technician in Coleman, MI to ensure accurate shipping information and timely order processing. You will work with the fulfillment team to support company goals and improve processes on a daily basis.

The role requires attention to detail, basic computer skills, and strong communication. A high school diploma or equivalent is required, along with background and drug screening.

Qualifications

• Highest attention to detail and willingness to provide support at all levels to get the job done.
• Basic computer skills
• Excellent communication skills, both verbally and written
• Ability to meet deadlines in a fast-paced environment
• High school diploma or equivalent
• Successful completion of pre-employment background and drug screening
• Fosters good coworker citizenship and contributes to a positive work environment

Responsibilities

• Check and respond to emails
• Process order fulfillments
• Process return authorizations for cores
• Create shipping labels and bills of lading (BOL) as necessary
• Track orders to ensure timely delivery
• Follow up and/or resolve shipping issues if they arise
• Work with customers to assist in return of core parts
• Assist Sales department with fulfillment issues
• Handle inbound customer calls
• Ensure customer records are accurate and up to date

Skills

Attention to detail

Basic computer skills

Excellent communication

Deadline-driven

High school diploma

Education

High school diploma or equivalent

Job description

M&D is seeking a Client Fulfillment Technician in Coleman, MI to ensure accurate shipping information and timely order processing. You will work with the fulfillment team to support company goals and improve processes on a daily basis.

The role requires attention to detail, basic computer skills, and strong communication. A high school diploma or equivalent is required, along with background and drug screening.