Client Fulfillment Specialist

The Diesel Store; Michigan; On-site; USD 23,000 - 25,000; Full time

Job summary

M&D in Coleman, MI is seeking a Client Fulfillment Technician to help customers by providing accurate shipping information and timely order updates. You will follow established processes, suggest improvements, and collaborate with the fulfillment team to support company goals.

The role requires attention to detail, strong communication, and the ability to meet deadlines in a fast-paced environment. A high school diploma and pre-employment background check are required; prior shipping or customer

Qualifications

• High attention to detail and ability to support at all levels.
• Basic computer skills required.
• Excellent verbal and written communication.
• Capable of meeting deadlines in a fast-paced environment.
• High school diploma or equivalent.
• Pre-employment background and drug screening required.
• Coworker citizenship and positive work environment.

Responsibilities

• Check and respond to emails.
• Process order fulfillments.
• Process returns for cores.
• Create shipping labels and BOLs.
• Track orders for timely delivery.
• Resolve shipping issues with customers.
• Assist Sales with fulfillment issues.
• Handle inbound customer calls.
• Maintain accurate customer records.

Skills

Attention to detail

Computer skills

Communication skills

Deadline oriented

Team player

Education

High school diploma or equivalent

Job description

M&D in Coleman, MI is seeking a Client Fulfillment Technician to help customers by providing accurate shipping information and timely order updates. You will follow established processes, suggest improvements, and collaborate with the fulfillment team to support company goals.

The role requires attention to detail, strong communication, and the ability to meet deadlines in a fast-paced environment. A high school diploma and pre-employment background check are required; prior shipping or customer