Client-Focused Universal Banker I

First Mid Bank & Trust; Peoria (IL); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

401(k) with match

Employee Stock Purchase Plan

Job summary

First Mid Bank & Trust is seeking a Full Time Universal Banker/Teller I for our Peoria, IL location. The role requires a High School Diploma/GED and 1+ year of customer service with cash handling experience.

You will handle transactions, open accounts, and provide exceptional service to customers while promoting banking products. We offer a comprehensive benefits package, competitive pay, and opportunities for advancement within our Total Rewards program.

Qualifications

• High School Diploma/GED required.
• 1+ year of customer service and cash handling experience preferred.
• Previous sales experience preferred.
• Completed compliance and training curriculum for account opening.

Responsibilities

• Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
• Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
• Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines.
• Gain manager assistance with any suspicious transactions.
• Obtain management approval for transactions outside authorized limits.
• Adheres to all bank compliance, security and operational policies and procedures.
• Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties.
• Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc.

Skills

Microsoft Office

Cash handling

Customer service

Education

High School Diploma/GED

Job description

First Mid Bank & Trust is seeking a Full Time Universal Banker/Teller I for our Peoria, IL location. The role requires a High School Diploma/GED and 1+ year of customer service with cash handling experience.

You will handle transactions, open accounts, and provide exceptional service to customers while promoting banking products. We offer a comprehensive benefits package, competitive pay, and opportunities for advancement within our Total Rewards program.