Client-Focused Teller: Grow Loyalty & Solve Banking Needs

Fairygodboss; Menomonee Falls (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription coverage (HSA)

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Dependent care reimbursement

9 paid holidays

Up to 25 vacation days

Job summary

PNC is seeking a Full-time Teller in the Retail Banking group based at the Menomonee Falls Branch in Wisconsin. The role focuses on delivering an exceptional customer experience, educating customers on banking options, and driving product referrals to support customer financial wellbeing.

The position emphasizes in-office work, adherence to policies, and accurate daily operations, with opportunities to grow within a supportive, inclusive environment.

Qualifications

• Experience in delivering customer-focused banking service.
• Ability to educate customers on available banking options.
• Proven capacity to refer opportunities to branch staff.

Responsibilities

• Delivers customer experiences to improve financial wellbeing and loyalty.
• Educates customers on alternatives and refers appropriate opportunities.
• Performs lobby engagement to position PNC products and leverage tech.
• Applies product knowledge to solve customer problems and maintain operations.

Skills

Customer Service

Banking

Client Loyalty

Digital Awareness

Proactive Sales

Identifying Opportunities

Effective Communications

Education

No Degree

Tools

Banking Software

Job description

PNC is seeking a Full-time Teller in the Retail Banking group based at the Menomonee Falls Branch in Wisconsin. The role focuses on delivering an exceptional customer experience, educating customers on banking options, and driving product referrals to support customer financial wellbeing.

The position emphasizes in-office work, adherence to policies, and accurate daily operations, with opportunities to grow within a supportive, inclusive environment.