Teller: Elevate Customer Banking Experience

PNC; Wauwatosa (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC in Wauwatosa, WI is seeking a Teller to join its Retail Banking team at the Tosa Village Branch. This in-office role focuses on delivering a welcoming customer experience and guiding customers through everyday banking needs.

You will identify opportunities, educate customers on products, and refer complex requests to branch staff, while ensuring accurate and efficient operations. Join a team that values service, integrity, and community presence at a branch designed to help customers feel

Qualifications

• Roles at this level typically do not require a university/college degree.
• In lieu of a degree, a combination of education and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Wauwatosa, WI is seeking a Teller to join its Retail Banking team at the Tosa Village Branch. This in-office role focuses on delivering a welcoming customer experience and guiding customers through everyday banking needs.

You will identify opportunities, educate customers on products, and refer complex requests to branch staff, while ensuring accurate and efficient operations. Join a team that values service, integrity, and community presence at a branch designed to help customers feel