Teller: Elevate Customer Experience & Financial Wellness

PNC; Muskego (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with PNC match

Educational assistance

Paid time off

Job summary

PNC is seeking a Teller at the Muskego Branch in Wisconsin. The role focuses on delivering a personalized customer experience and increasing financial wellbeing for customers, with opportunities to educate on products and services.

The position emphasizes in-office collaboration within the Retail Banking team and adherence to policy and risk controls. Based in Muskego, this in-office role requires strong customer service skills and the ability to identify opportunities while educating customers

Qualifications

• Customer-focused role delivering financial wellbeing and loyalty.
• Educates customers on alternatives and leverages technology.
• Identifies banking opportunities and makes referrals.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller at the Muskego Branch in Wisconsin. The role focuses on delivering a personalized customer experience and increasing financial wellbeing for customers, with opportunities to educate on products and services.

The position emphasizes in-office collaboration within the Retail Banking team and adherence to policy and risk controls. Based in Muskego, this in-office role requires strong customer service skills and the ability to identify opportunities while educating customers