Customer Experience Teller – Build Loyalty

PNC Financial Services Group, Inc.; Muskego (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Teller at the Muskego branch to deliver outstanding customer service and enhance financial wellbeing. You will handle a range of transactions, educate customers on banking options, and leverage digital tools to improve their experience.

The role emphasizes accurate operations, adherence to branch policies, and proactive referrals to branch staff. On-site work in Muskego, WI with full-time hours and comprehensive benefits are provided.

Qualifications

• No degree required; alternative qualifications may be considered.
• Strong customer service mindset and problem solving skills.
• Ability to identify opportunities and refer to branch staff when appropriate.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Process a variety of customer interactions and educate customers on banking options.
• Identify banking opportunities during conversations and make referrals to branch staff.
• Engage with customers to position PNC products and offer digital tools for transactions.

Skills

Accountability

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller at the Muskego branch to deliver outstanding customer service and enhance financial wellbeing. You will handle a range of transactions, educate customers on banking options, and leverage digital tools to improve their experience.

The role emphasizes accurate operations, adherence to branch policies, and proactive referrals to branch staff. On-site work in Muskego, WI with full-time hours and comprehensive benefits are provided.