Client-Focused Teller & Financial Wellness Guide

KeyBank; Nampa (ID); On-site; USD 37,000 - 48,000; Full time

Job summary

KeyBank in Nampa, Idaho is seeking a friendly Teller to provide in-person client service and process account transactions. You will welcome clients, resolve servicing issues, and guide them toward banking solutions with care.

You will balance cash, follow policies, and work Saturdays as needed. The role emphasizes integrity, accuracy, and teamwork while helping clients achieve their financial goals.

Qualifications

• High School Diploma, GED, or equivalent business experience.
• Experience in a client service role is required.
• Cash handling experience is required.

Responsibilities

• Provide in-person client service and process teller transactions.
• Identify and resolve client servicing issues; escalate as needed.
• Refer clients to bankers for financial wellness discussions.
• Balance cash drawer and follow balancing guidelines.
• Maintain knowledge of product guides, fees, and policies.

Skills

Client service

Cash handling

Windows PC

Sales skills

Financial wellness

Integrity

Time management

Fraud prevention

Team collaboration

Banking regulations

Education

High School Diploma

GED

Equivalent business experience

Tools

Calculator

Banking software

Job description

KeyBank in Nampa, Idaho is seeking a friendly Teller to provide in-person client service and process account transactions. You will welcome clients, resolve servicing issues, and guide them toward banking solutions with care.

You will balance cash, follow policies, and work Saturdays as needed. The role emphasizes integrity, accuracy, and teamwork while helping clients achieve their financial goals.