Client-First Teller & Financial Wellness Guide

KeyCorp; South Burlington (VT); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyCorp in South Burlington, Vermont seeks an enthusiastic Teller to deliver exceptional in-person client service and assist with account transactions and servicing needs. You will listen for financial wellness opportunities and smoothly transition clients to a Banker when appropriate.

Responsibilities include accurate cash handling, balancing cash drawers, adhering to policies, and promoting banking products and omni-channel access for clients. This role requires strong integrity and teamwork.

Qualifications

• High school diploma, GED or equivalent business experience required.
• Experience in client service and cash handling is required.
• General understanding of PC with Windows-based applications.

Responsibilities

• Provide excellent in-person client service at the branch.
• Handle cash transactions accurately and balance cash drawer.
• Identify and resolve client servicing issues and escalate as needed.
• Educate clients on banking products and financial wellness resources.
• Promote and guide clients to appropriate channels and services.

Skills

Customer service

Cash handling

Sales skills

Financial wellness

Regulatory knowledge

Attention to detail

Team collaboration

Education

High School Diploma

GED

Equivalent business experience

Tools

Windows

Calculator

PC literacy

Job description

KeyCorp in South Burlington, Vermont seeks an enthusiastic Teller to deliver exceptional in-person client service and assist with account transactions and servicing needs. You will listen for financial wellness opportunities and smoothly transition clients to a Banker when appropriate.

Responsibilities include accurate cash handling, balancing cash drawers, adhering to policies, and promoting banking products and omni-channel access for clients. This role requires strong integrity and teamwork.