Branch Banking Specialist: Customer-Focused Teller

Shore United Bank; Camelot Mobile Home Park (DE); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

Shore United Bank in Rehoboth Beach, DE seeks a Branch Banking Specialist (Bank Teller) to be the face of the bank and help customers manage everyday finances. You will handle transactions, discuss needs, and promote banking solutions while delivering friendly, accurate service.

This full-time, non-exempt role offers a strong foundation in financial and customer-relationship skills with growth opportunities.

Qualifications

• High school diploma or GED required.
• 1 year experience in fast-paced customer service.
• Ability to manage multiple priorities daily.
• Maintain confidentiality with customer information.
• Proficient computer skills; Microsoft Office and Outlook desired.
• Ability to work in a team environment.

Responsibilities

• Handles customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, ATM maintenance, and balancing cash drawer.
• Provides superior customer service through conversation to identify client needs, in person and over the phone.
• Promotes bank products and services through beneficial customer conversations to help customers meet their financial needs.
• Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders.
• Aids customers in managing and optimizing their bank accounts and other products.
• Maintains the highest level of confidentiality with all information obtained.
• Performs as a team member in allocating and coordinating the workflow.
• Contributes to the fulfillment of branch and company objectives and goals.
• Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers.
• Completes all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma/GED

Tools

Microsoft Office

Outlook

Job description

Shore United Bank in Rehoboth Beach, DE seeks a Branch Banking Specialist (Bank Teller) to be the face of the bank and help customers manage everyday finances. You will handle transactions, discuss needs, and promote banking solutions while delivering friendly, accurate service.

This full-time, non-exempt role offers a strong foundation in financial and customer-relationship skills with growth opportunities.