Client-Focused Security Account Manager

Securitas, Inc.; Gulfport (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

Securitas, Inc. is seeking a senior security services manager to oversee the operation for an assigned Gulfport account. The role focuses on client service, staff coordination, and program expansion while ensuring safety, compliance, and efficiency.

Responsibilities include leading site teams, optimizing staffing, and coordinating with client representatives on security planning and post orders. The position requires a strong background in security operations and people management.

Qualifications

• Must have a High School Diploma or GED.
• Must be able to operate Windows computers.
• Proficiency in Microsoft 365 applications.
• Experience with access control systems and CCTV is a plus.
• Must have a valid U.S. driver's license.
• Must be at least 18 years old.
• Legal right to work in the United States.
• Ability to read, write, and speak English.
• Willingness to participate in pre-employment screening including background checks.
• Education/Experience: 3 years of responsible experience in the security industry and/or business management.

Responsibilities

• Serve as key point of client contact to ensure the delivery of high-quality customer service for the assigned account; evaluate service quality and take corrective action as needed.
• Meet regularly with client representatives for status updates and address issues; support security planning, assessments and surveys; ensure compliance with post orders and client policies.
• Oversee, coordinate and manage personnel at the site; recruit, select, orient, train, develop and retain qualified staff; direct work and provide coaching and discipline as necessary.
• Maintain a positive, professional environment in compliance with laws, policies, and procedures; ensure staff understand and comply with applicable requirements.
• Maintain vehicles, oversee driver training, manage inventory of radios and supplies, and handle payroll records and other associate information.
• Prepare staffing schedules for the account and manage labor costs while meeting client requirements; review site reports and post orders for compliance; inspect posts during evaluations.
• Provide input to company initiatives and assist in HR and administrative issue resolution.
• Perform related duties as required for the assigned account.

Skills

Windows proficiency

Microsoft 365

Driver's license

English proficiency

Education

High School Diploma or GED

Tools

Access control systems

CCTV

Job description

Securitas, Inc. is seeking a senior security services manager to oversee the operation for an assigned Gulfport account. The role focuses on client service, staff coordination, and program expansion while ensuring safety, compliance, and efficiency.

Responsibilities include leading site teams, optimizing staffing, and coordinating with client representatives on security planning and post orders. The position requires a strong background in security operations and people management.