Client-Focused Sales Support Specialist

Calagaz Printing; Mobile (AL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan with company

Job summary

Calagaz Printing in Mobile, Alabama, is seeking a Sales Support Specialist to join our team. You will collaborate with the Regional Sales Director to ensure orders move smoothly, quotes are accurate, and no detail falls through the cracks.

Ideal candidates are great communicators who stay organized, learn quickly, and thrive in a fast-paced setting. This role offers a Mon-Fri 8-5 schedule, competitive pay, medical insurance, and a path to grow with our growing print business.

Qualifications

• Prior experience in customer service, sales support or a related field.
• Proficiency with email and basic business software.
• High School graduate or equivalent.

Responsibilities

• Monitor and respond to customer and vendor emails with professionalism and urgency.
• Learn our quoting process, then own it — preparing accurate print quotes for customers.
• Enter new print orders into our system with precision and care.
• Track orders from start to finish, troubleshoot issues as they arise, and keep customers informed every step of the way.
• Serve as the first point of contact for customer calls and emails when needed.
• Anticipate what the Regional Sales Director needs before she has to ask.
• Act as her delegate with customers — earning their trust and keeping relationships strong.

Skills

Excellent communication

Customer-focused

Organizational skills

Problem solving

Proactive / self-starter

Education

High School diploma or equivalent

Tools

Email

CRM basics

Job description

Calagaz Printing in Mobile, Alabama, is seeking a Sales Support Specialist to join our team. You will collaborate with the Regional Sales Director to ensure orders move smoothly, quotes are accurate, and no detail falls through the cracks.

Ideal candidates are great communicators who stay organized, learn quickly, and thrive in a fast-paced setting. This role offers a Mon-Fri 8-5 schedule, competitive pay, medical insurance, and a path to grow with our growing print business.