Client-Focused Relationship Banker

Bank of America

Seffner (FL)

On-site

USD 35,000 - 52,000

Full time

8 days ago

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Job summary

Bank of America in the United States is seeking a customer-focused team member to educate clients in the lobby and help them conduct transactions using self-service options like mobile, online banking, or ATM. You will accurately process cash transactions and build relationships to meet clients' financial needs.

The role requires strong communication, the ability to work with diverse customers, and comfort with learning new technology platforms.

Qualifications

Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
Collaborates effectively to build and nurture relationships with clients.
Demonstrates passion and drive to improve clients' financial lives.
Confident in identifying solutions for clients based on their needs.
Excellent communication and ability to engage all clients.
Able to learn and adapt to new information and technology platforms.
Comfort with educating clients on self-service banking (ATM, online, mobile).
Follows established processes and regulations to do what's right for clients and the bank.

Responsibilities

Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows processes to serve clients and comply with laws and regulations.
Grows knowledge by collaborating with experts in small business, lending, and investments.
Manages center traffic, appointments, and outbound calls.
Drives the client experience and manages cash responsibilities.