Client-Focused Relationship Banker

Bank of America; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is hiring at the Lexington financial center to engage clients, educate on self-service options, and process cash transactions accurately. You will build relationships, understand client priorities, and connect them to financial solutions.

The role requires strong communication, adaptability, and a willingness to work weekends or extended hours at multiple centers as needed. Prior cash handling and sales experience are a plus.

Qualifications

• Strong interpersonal skills and a focus on delivering an excellent client experience.
• Ability to learn and adapt to new technology platforms and processes.
• Comfortable engaging with a diverse client base in a busy financial center.
• Capable of handling cash with accuracy and attention to detail.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is hiring at the Lexington financial center to engage clients, educate on self-service options, and process cash transactions accurately. You will build relationships, understand client priorities, and connect them to financial solutions.

The role requires strong communication, adaptability, and a willingness to work weekends or extended hours at multiple centers as needed. Prior cash handling and sales experience are a plus.